Yesterday I stopped in at Stellarossa for what I hoped would be a good lunch. What I got instead felt more like a social experiment in disappointment.
When we walked in, there was no warm welcome, no smile, not even a âHey, how are you going?â Just a blank stare that lasted a bit too long before we awkwardly asked, âCan we grab a table for two?â The response was a grunt, followed by a vague hand gesture toward the menus. No words, no direction, just an unspoken âsit wherever.â
We sat down and waited, unsure if it was table service or if we were meant to order at the counter. After a few awkward minutes of silence and guessing, we noticed others heading up to order. So I went to the counter, where I was greeted with yet another blank stare and a sigh heavy enough to shift furniture. I placed my order and asked for a receipt, which apparently was too much to ask. The huff I got in return said it all, customer service clearly wasnât on the menu.
Then came the food. Or rather, the optical illusion they call a âSpectacular Steak Sanga.â At $24.90, I was expecting something worth the price, a hearty steak sandwich that looked like a meal, not an appetiser. What arrived was the smallest steak sandwich Iâve ever seen as an adult.
I genuinely thought theyâd cut one sandwich in half for my colleague and me to share. But no, that two-inch cube sitting on the plate was the entire meal. Four small, dry bits of steak drowning in aioli, almost no relish or rocket, and a stale Turkish bun doing its best to hold it all together.
To make things funnier, the onion rings were literally bigger than the sandwich. The steak knife towered over it like a monument to sadness, and the chips were rationed like we were in a potato shortage. My colleagueâs sandwich looked even worse. Her top bun was two random pieces shoved together as if someone ran out and thought, âSheâll be right.â
When the empty plates were finally cleared, there was still no interaction, no âHow was your meal?â Not even eye contact. Itâs almost as if they knew the answer and decided silence was safer.
The menu promised âtender steak, caramelised onion, beetroot, rocket, cheese, aioli and tomato relish on toasted Turkish bread. Served with beer-battered onion rings and chips.â What we got was a $24.90 reminder that sometimes the description is pure fiction.
If you want a proper steak sandwich and a place that actually welcomes you, stick to your local pub or favourite independent cafĂŠ. They know how to make food with heart and treat customers like humans. Stellarossa, on the other hand, seems more interested in serving sarcasm and disappointment with...
   Read moreI have takeaway coffee here reasonably often and itâs usually a great coffee. Dined in this morning, no one was being asked for vaccination record, we offered ours up.
Coffee was mediocre for some reason, maybe the milk. Young lady waitress was good. Elderly male waiter with glasses was appalling Requested GF crepes as per menu. Then argued that they we not GF after we showed menu, then considered and went to check. On his return they were GF. We tried to order but they were out. Then I asked was was GF and I was told everything was with changes. Which clearly itâs not. Settled on eggs Benedict on Gf toast. He asked if we wanted any add on and we said no thank you. He then proceeded to ask again, so you donât want a protein and we said again no thank you. He went to collect menus. Instead of asking for them he reached in front and tried to tip my phone on to the table. I went to grab it and then he put his grubby hands on my phone. All while having his mask under his chin. Time to move on mate. You are rude, a know it all and unsanitary. While sitting here writing review a older waitress come to collect plate Asked about our meal. Meal was great, mentioned the coffee was a little off par today and she organised me a takeaway as she had collect my half finished coffee from the table earlier. I wasnât expecting a replacement, but it was lovely of her. In summary apart from not checking vaccinations waitresses and food were great, second coffee was much better. Male elderly waiter with glasses should not be dealing with...
   Read moreo funny. Iâve spent thousands of dollars here;coming every single day before work and then weekends with husband. Today I went alone,ordered a takeaway coffee (it came in a non takeaway mug) and ordered a kids pancakes. Let me be clear-Iâm an adult,I bought a kids meal bc I donât eat that much. So I paid nearly $15 for two pancakes and it came with a free kids drink-either a milkshake or pop top. I ordered the milkshake,it didnât come,I assumed they forgot it. So as I left I asked the girl that is always sooo lovely to me (eyeroll bc itâs so fake) could I just grab the pop top instead? She then tells me that NO I CANT HAVE THE POPTOP BC IT WAS A KIDS MEAL ANS IM AN ADULT. So I paid nearly $15 for the kids meal but I canât have the drink bc Iâm an adult. She said oh I thought you were waiting for someone and thatâs who the kids meal was for. SERIOUSLY??? You got your money,and you are so mean you couldnât give me a $3 drink I paid for???? I am so glad I saw this today so now I will never ever go back. These people wonder why they have no staff and are nearly closing,THIS IS WHY. All over a...
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