Staff at the Southern Hotel fire and ice section were great and courteous, the young lady there took us to the back bar where we had booked. Once we got to the back bar area, it was much different. Staff at the back bar area were dismissive. Got told to go to the gaming lounge to see if our membership was active but the lasy at the back wouldnt even check. Bloke at the bar wasnt even interested in taking my order to start with. Prices advertised online were incorrect, in house prices were more expensive and we still couldnt use the membership. None of this would have been a problem and we would have paid full price if the staff weren't dismissive and rude. I don't recommend the...
Read moreIt is a pub so don't expect a romantic ambience! Great food with an array of food for.dietary requirements . We couldn't get a table in the bistro and we're happy enough with the Terrace. Only negative was the abundance of smokers that day at the entrance which saw disgusting second hand cigarette smoke wash over us. We were very...
Read more10/10 best meal we have had in a long time. Steak was perfect, sides were delicious, sauces were top notch. Was a lovely place to relax and...
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