I came here for breakfast with my elderly grandmother. At the cafe she had a medical episode and went in and out of consciousness. No staff assisted in any way or checked in, they just kept making coffee and watched me while I held her up so she didn’t choke until I got an ambulance there. The other customers were of more help. Very poor duty of care or knowledge of customer service in general. Food is just okayyyy just your usual breakfast food and quite expensive. Wouldn’t recommend, especially if you’re planning on having a heart attack
*in response to below reply, yes you came once after I asked the lady on the table behind me to ask for assistance from staff. To which you said can I give her water I said no she’s not properly conscious. I then asked can you please go to Woolworths to get the defibrillator to which you said “what is that”. Thanks so much for your quick and caring reply, she’s still in hospital, thanks...
Read moreWe ordered breakfast for two and extra hot cappuccino. We waited 45 minutes for our breakfast to arrive. When it arrived, it was not what we ordered, so we had to send it back and waited another 15 minutes. There were no apologies from the staff. We witnessed other customers around us having to wait a long time for their order. A gentleman complained he had been waiting 35 minutes for his coffee. An older couple nearby, waited over 30 minutes for their two coffees and cake. There was also a group of eight people - half of them were served their breakfast and finished eating by the time the rest of the table was served theirs. Our food was good, when we finally got our proper order, but the hour wait to get breakfast was definitely not good. In addition the cappuccino was not extra hot. We won’t...
Read moreWe went in with modest expectations and found it really disappointing. The service was slow and indifferent, and the food was pretty ordinary yet upper end of what you’d expect to pay for a casual cafe. The Caesar salad so smothered in dressing I now feel a bit ill, and the chicken curry wasn’t a curry at all. My husband was actually hesitant to eat it because it seemed off. They couldn’t be bothered splitting a large milkshake into two glasses for our kids and we had to ask for water several times after none was offered or ready for customers to help themselves on a hot day. I hate to write a negative review but wanted to warn others and give...
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