Sweet potato fries were very, very good. Big serving in the share bowl for a fair price.
Now that all the positives are taken care of...
When our food made it to the table we found out that all the cutlery in store was dirty and we'd have to wait until the dishwasher cycle ended before there would be some for us.
The shop was only about half full which made me wonder what they'd do on a night that they were packed out...but then we got our food and I realised that that was a bridge that probably wouldn't need to be crossed.
The ribs we bought were completely burnt. Not the good char flavour kind either. Just straight up burnt toast flavour.
There was a lot of sauce on half of the ribs attempting to hide the thick layer of charcoal which was about as effective as a toddler with his hands over his own eyes so that you can't see him.
The other half of not-so-burnt ribs were very bland. I was surprised at how all I could taste was a subtle second hand smoke flavor and literally nothing else. Very bizarre.
Even though I rode 100km on my push bike today, my super human appetite wasn't enough to will me through eating them.
We ended up talking to the staff about it and getting our money back for the ribs with apologies.
Apparently the chef on duty tonight was a combination of approximately 4 different people who kept leaving for some reason or another.
I'm not sure how that exactly works, but at least they were happy enough to refund the ribs.
The air con piping running along the wall of one side of the shop had heavy condensation on it which kept dropping and bouncing off wooden decorative features on the wall spraying over me and my plate.
At first I thought that I had unwittingly picked the unluckiest seat in the house, but then realized it was common to almost all the tables up against this wall.
I've heard lots of good things about this place, but unfortunately tonight was a bit of a let down.
Judging by all the positive reviews I think it's worth giving this place a try if you're in the area, but it's probably a good idea to peruse the comments and see what the quality menu items are to avoid coming out like we did tonight.
Thanks for the...
Read moreI recently had the pleasure of dining at Downtown Burgers and I must say, it was an exceptional experience, thanks in large part to our server, Ethan.
From the moment we were seated, Ethan greeted us with a warm smile and made us feel right at home. Their knowledge of the menu was impressive, and they were able to provide detailed descriptions of each dish, helping us make our selections with confidence.
Throughout the meal, Ethan demonstrated impeccable timing and attentiveness. Our drinks were always refilled promptly, and each course was delivered with precision. What truly stood out, however, was Ethan genuine enthusiasm for the food. They shared their personal favorites and even recommended wine pairings that elevated our meal to another level.
Ethan's professionalism and dedication to providing exceptional service did not go unnoticed. They checked in on us regularly, ensuring our dining experience was nothing short of perfect. It's clear that they take great pride in their work, and it made a significant impact on our evening.
In addition to their excellent service, Ethan had a fantastic rapport with the entire staff. The atmosphere in the restaurant was lively and welcoming, thanks in part to their positive energy and interactions with both guests and colleagues.
Overall, dining at Downtown Burgers was a memorable experience, and Ethan played a significant role in making it so. Their passion for their work, attention to detail, and warm personality made our evening truly special. We look forward to returning to Downtown burgers soon and hope to have the pleasure of being served by Ethan once again. Thank you for an unforgettable...
Read moreI recently had the pleasure of dining at Downtown Burgers, and it was nothing short of a five-star experience. The ambiance was vibrant, with a welcoming atmosphere that set the stage for an enjoyable meal.
The menu offered a diverse selection of mouthwatering burgers, each crafted with precision and creativity. From classic favorites to unique, signature creations, Downtown Burgers truly caters to every taste bud. The quality of ingredients was evident in every bite, showcasing a commitment to excellence.
The service was exceptional, with a friendly and attentive staff that made sure every detail was attended to. Whether it was recommendations for the perfect burger pairing or prompt service with a smile, the team at Downtown Burgers exceeded my expectations.
What stood out most was the attention to detail in presentation. Each burger was a work of art, served with precision and flair. The flavors were bold and satisfying, leaving me eager to return for another culinary adventure.
In the heart of the Nambour, Downtown Burgers has become my go-to spot for a satisfying and delectable meal. If you're a burger enthusiast or simply someone looking for a delightful dining experience, Downtown Burgers is a must-visit. Five stars...
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