Zambrero Coolum — Restaurant in Sunshine Coast Regional

I love Zambrero and enjoy it regularly when travelling and I was very excited to have a local store finally. Each occasion I have been to Coolum the service has been just terrible such excessively long wait times, staff gossiping and distracted out the back or terribly understaffed. This is the worst Zamberos experience ever and you must be losing so many customers when the constant conversation is to each customer so sorry for the delay which means most people will just choose subway or something else next time. I was such a loyal customer and now don’t even bother going to the store and I will continue to enjoy only when on holidays at other more efficient locations only. Very poor way to run a...

The food is Yum, but my gosh the staff are so slow. We eat here regularly and it’s the same issue every time, even when they aren’t busy. There is no sense of urgency whatsoever. When ordering takeaway it generally takes the staff double (++) the time to make the food as what the app tells you. Usually we arrive and they say casually “oh yeah I haven’t made it yet”. It would be nice to see staff in there that care about the customer experience.

Tonight, after waiting 45 minutes for our meal, we sat down to eat and 3 out of 4 of the orders were wrong, including receiving smaller meal sizes than what...

What I asked and what I have it’s completely different, I asked them 4 time about the ingredients and they said that it’s what is on the menu…. Well on the menu doesn’t say tomato, lettuce …

I asked to not have beans , already on the signature burrito !!! Men I just said I don’t want it ! 👀

No meat on my burrito because they understood vegetarian. , when I said pulled pork.

If you really don’t understand what I am saying because of my accent orwhatever ,I rather you let me know instead of do whatever you want with my food 😢

Anyways the girls who was working understood the situation and remade...