Ordered a shisha, sheesha was ok quality in the smoking area. 20 minutes in i see a mother and her 2 year old being escorted to a table to my left and a high chair being provided to my surprise from the manager. Was a bit irritated as i continued smoking and the toddler inhaling the rooms smoke.

I came again few days later I ordered vine leaves stuffed with meat as clearly stated on their menu. The vine leaves had no meat!(canned aldi style) After i complained to the manager who escorted the high chair to the 2 year old few days before he told me that everyone knows vine leaves dont have meat! I apologised and told him i wasnt used to canned vine leaves rather arabic style vine leaves.

Since we had eaten most of the vine leaves on the plate it did not matter that whether they had meat or not, even though the menu clearly stated stuffed with meat. Rather than apologising for the menu error, he entered a primary school level argument where he stated that i am the first person since the menu launched that complained on their vine leaves having no meat, even though it being stated on the menu. Rather than apologise and follow up by upgrading the menu he was happy to degrade me over $12.50. I spent average 150$ an order at this restaurant so the disrespect recieved was quite a shock.

This joker managing the shop will bring this store down. It used to be a decent place food quality is down, customer service and respect for customers is lacking. I am sure there will plenty of other poor customer service reviews and experiences. New management likely required to keep this place in the positive.