Forest Lodge Hotel — Restaurant in Sydney

I’ve visited this place a few times, and unfortunately, I’ve noticed a recurring issue when there are group bookings. The staff seem to struggle with keeping orders straight, which recently led to a very frustrating experience. On my latest visit, they gave my order to someone else and handed me a completely different dish, one I hadn’t ordered or paid for. When I brought it up, the lady behind the counter informed me that they couldn’t make the order I had paid for and just left the wrong dish in front of me.

Despite showing them the receipt to confirm my order, the response was dismissive. She simply said there was nothing they could do because of the high number of group bookings. To make matters worse, I was part of a group of 15 colleagues, and my order was the last to arrive—incorrectly, no less. Given that I was running late and needed to get back to work, I didn’t push further, but the whole experience left me very disappointed with both the service and the lack of attention to detail.

It’s a shame, as I’ve enjoyed coming here before, but this recent incident really soured the experience. If the staff can’t manage group bookings better or ensure accuracy in orders, I’ll be thinking twice before returning again. The management should take some kind initiative on improving service...

This place is massive. So many options for seating, indoor and outdoor. The atmosphere is very laid back, it seems like the type of place you'd randomly stumble upon and sit in to chat with friends over drinks and some light food. The service during Covid allows you to order online on your phone and it will send the order to the kitchen, which is really neat.

The service is laid back but helpful and very friendly, it suits the chill vibe. The food itself is alright, I liked the wings the most. It was a little sweet in the way that American BBQ sauce is sweet, but it wasn't bad at all. To enter and exit the establishment, there is a set of stairs that need to be climbed. As far as I know, I didn't see any ramps, so it may be challenging for those with walking difficulties and whatnot. I'll probably come back to try some of the other menu items and update the review when I'm...

The Flodge has become like a second home to me; not because I've become an alcoholic, luckily, but because of its warm atmosphere, genuine and welcoming staff and incredible food.

When biting into their chicken burger, I was brought back to my troubled youth in Italy. After a hard day, my mother would make burgers, always with a spicy sauce to burn away the troubles from the day. As my mouth erupted into flame, it was like I was there, home again, and as I cried the staff were there to ask how I was and order me another beer.

Now, I'm off to seek a different life. On advice from some of my dear friends in the Flodge, I have decided to follow my dreams and open a chicken burger restaurant in my home town in Italy. But I will always think fondly of my time here at the Flodge.

Thank you, from the bottom...