GU Thai Studio Kitchen — Restaurant in Sydney

I ordered a vegetarian laksa soup for lunch. The place wasn't full as I came after the rush hour. I saw the waitress writing my order down, with the word "Veg.". As I was eating my meal, I discovered pieces of chicken. If you are vegetarian, vegan (as for my case) or allergic to chicken, this discovery is a bit upsetting, but hey, everyone makes mistakes. I called the waitress, politely noting that the dish they gave me was wrong. She exclaimed "Oh!", and brought the dish away from me. Not even an apology. Nobody came back, so I walked away. I could have been offered another meal for free, a dessert, a voucher...the possibilities were endless, but what I met in this unpleasant circumstance was just "Oh", with the waitress off to go somewhere else.

In response to the response below:

1. I double checked: I reviewed the right restaurant.
2. At which point of my review did I write that I had lunch at the restaurant in the same day when I wrote this review? I had lunch there on Tue the 3rd. And I paid by cash.
3. You should first check your (wrong) assumptions with your guests before asking them to cancel their review.
4. The intention behind this review was to help both old and new staff to be prepared to deal with mistakes, which, as I wrote before, can happen to anyone. I was sympathetic to it. What I was not sympathetic to was the reaction to a mistake instead. Exactly because of that, the solution to problems like those should be to train the staff as opposed to fire it. A business should help people grow, so that they can serve the customers...

The satay chicken skewers are great but the last time I had a terrible experience with their beef salad - the beef was really tough, chewy and just plain terrible. I ate one piece and spat it out so the dish was pretty much untouched. I quietly went up to the counter to let the lady know so as not to make a fuss in front of other diners. She then pretended she didn't understand what I was saying and made out like she would take it off the bill. We came to pay the bill and she charged us for the salad minus the beef - the dish was $15.90 and she charged us $10.90...is that weird or what? In my opinion it's way worth not charging for the full dish so you can continue to get repeat business, because we were so disappointed by the experience and how the owner handled it - we won't be...

Phenomenal! Traveled all the way from New York City for GU Thai Studio Kitchen after being highly recommended by more Sydneysiders than I can count on both hands. The great Leo Tolstoy once said, “if you look for perfection, you’ll never be content” - he mustn’t have ever made his way here because this place is perfection. Not enough hours in the day to list out all the dishes you must try and on top of that, the hospitality of the staff is A+++ 10/10, a very friendly and really peachy type of service; redefining what the experience of Thai cuisine and dining should be. I used to go to Bondi for the beach, but now I’ll know to go for GU Thai Studio...