On Wednesday afternoon I purchased a drink and slipped over some food that was not cleaned up on the floor and not once did the stuff ask if I was okay, I had 7 people run to me to make such I was okay because I was also holding my 6 month old baby who has a feeding tube in. When asking for my money back the cashier was so rude and he kept saying that I could just get another one instead of giving me a refund, after arguing he gave me my money back! I’ve been trying to get a hold of the manager but he always seems to not be available and can never get back to me. The lady that cleaned up my drink that I spilt just stared at me not asking if I was okay, I have a massive bruise and lump on my leg and not once did I get an apology or anything until I said I was going to ask for legal advice she apologised so much and was so sorry about it! This is...
Read moreReally awful experience. Nearly $7 for a terrible coffee is simply taking advantage of people who are stuck in hospital. Also doesn’t accept Amex, though still charges a credit card surcharge (ridiculous) and on top of all that, charges a 10% surcharge all weekend (Sundays I accept to a degree, but Saturdays is just daylight robbery!!!). Then when I said a bit less milk in my large coffee so it’s stronger, he charges me nearly $1 more for another shot - I simply asked for less milk!! So for less milk I pay more?! Again, robbery. Bad service, bad products, over-priced and awful. Very un-Australian to be stuck in hospital and have to deal with over-priced, poor quality coffee. How hard is it to offer polite service with a smile and some understanding that when you are stuck in hospital, you might want a break from the instant coffee on the ward?!...
Read moreEverything is overpriced, food is a let down especially the toasted sandwiches minimal filling, your charged full price for half a wrap literally and food is all packed away around 3 or 4 they forget this is a 24hr campus Staff/patients/visitors do need late lunch and early dinner to go.
Coffee - every cap and latte I order is dead milky luke warm flat white. only decent barista is the tall curly hair Italian and short bald Nepalese guy.
If you want a decent Meal walk down further to Sunny's Cafe at the Children's Café great food good strong hot coffee, walk up to High Society on high street good on the go lunches and you can call ahead, 22Grams great also Or walk down to Barker street you have Cali Press there great lunch...
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