UPDATE
No, staff did not offer to remake Was not apologetic our feedback in the restaurant We did not ask or discuss about refund at all
That’s why the original response is definitely inaccurate.
The main reason for the review is the negligent behaviour of the staff . She walked away and said ‘ next time if it is stirred properly come and see me ‘ . That’s all
This what happened .
UPDATE: The response is totally incorrect and full of lies We were not offered a new drink nor we requested for a refund We could find out the drink was not stirred after we took the final potion The staff just listened to our issue and said next time come and see me if the drink is not stirred properly . No apology !!! How will I know the actual taste if I’m trying it for the first time ?
Recently I when to this restaurant , the food and ambience was good . The service was quite bad , the staff were rude and not doing any good service Ordered a lychee magic jug and just got a jug of plain soda with mint leaves and 6 pieces of lychee for 20 dollars all the syrup was at bottom , was not mixed at all or any stirrer was given , spoiled the taste of the entire dinner experience.asked for chilli sauce , never got it served All this device for an extra 10%...
Read moreCHECK WHAT YOU ARE EATING AND DRINKING FROM!!! I am honestly disgusted at their service. As I was drinking from my cup I saw that there were previous lipstick stains left on my glass. It is a major health risk and safety issue for anyone as bacteria and other contaminants are clearly on that glass and it just shows that they do not take care in properly cleaning their table ware and drink ware. Someone with a weak immune system could severely get sick from that all because they don’t want to correctly wash what they serve to their own customers. The smallest amount of bacteria can negatively impact an individual’s health . Working in the food industry means taking into consideration ANYTHING that could impact a customer’s health, safety and satisfaction. It does not matter if they are a new employee or an employee who has worked there for a while. It’s common sense to clean what you serve properly. It is their responsibility to serve and display clean and hygienic equipment for customers to use so they do not catch any possible severe bacterial contaminants. Not to mention that the quality of their food has drastically dropped in comparison to when they...
Read moreWent for dinner with the family and this is absolutely the best Thai restaurant that has ever opened in Mount Druitt. The food was perfect, delicious, piping hot, tasty and the service was unbelievably fast. We watched the staff buzzing about the restaurant looking so busy but every one of them were pleasant and smiling. I would recommend easing off on the entrees as the mains are huge and will definitely have you full for days. When we arrived at 6.45pm, we’d booked a table and were seated quite quickly. The table was so close to the table in front and behind us but the staff member who seated us happily moved us to a different table with more space. You have to give this place a try, it was a little noisy but that’s only because the restaurant was full, so not really a negative. Kudos...
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