Shinobu Sushi — Restaurant in Sydney

I have nothing to say about this place anymore. I’m a regular customer and actually do enjoy their food but the service is HORRIBLE !!!!! As a regular customer you would think you’ll get treated accordingly. Every time we come to dine we never get greeted with a smile, the worse part is even with all these bad service I still went and support their business. But this time was the last straw for me, ordered my order to be made fresh; mind you there’s 3 chefs. Yet one chef at the back just on his phone and the other 2 chefs just busy making food (except for our food) waited a good 10mins and asked the girl again she said yes it’s coming (in a very annoyed way). And it never came out so we just had enough and walked off. They need to EDUCATE themselves how to customer service because by the look of it feels like they forcing themselves to work for the sake of...

The girl in the middle was picking her nose, and then touched the bench and food. I was with my girlfriend at the time we both stopped eating whilst this girl was having a field day picking that snot! Then to touch the bench, the food without washing her hands, all this whilst I was eating. The girl then grabbed her phone and was using it whilst hiding behind the sushi train, meanwhile people were waiting to pay. It’s cheap and nasty and the sushi isn’t even cold it goes around all day harbouring bacteria and because it isn’t kept at the correct temperature. Unless you want to be sick I suggest you look elsewhere, hope that snot ball...

This place used to be amazing. They must of changed owners or management because boyyyy it's terrible. The standard and quality of food is so bad now.

I went in with my fiancè the other week and I'm sure they remember me.

The food looked old and not fresh, 3 different plates at seperate times had FLIES in them and each time I told them please check the plates and clearly they didnt.... THENNNNNN I ordered the karaage chicken and it came completely raw.

The staff clearly don't care, not bothered and very un-inviting.

Seriously I don't understand how they are still operating or haven't been shut down.

Veryyyyyyy...