I hate leaving one star reviews, especially when I have previously had great experiences here. As a local regular, this evening I encouraged some visitors from out of Sydney to have some sushi here for dinner.
The experience tonight was abysmal. Pathetic and bordering on non-existant service. Nobody took our orders, we ended up realising we had to order over the QR code. We then had to wait an hour for a can of coke and a bottle of $4 Woolworths brand sparkling water come out.
Fast forward around two-hours later. We are still missing a bento box. Tables of people around us had come, ordered, eaten and left. We were fed up and decided to leave, only to have a lady say that the bento was now ready and that we were basically inconveniencing her by not wanting to take the bento because sheâd now have to throw it out.
There was absolutely no explanation provided as to why the service was so poor or why everyone around us, who had arrived after us, were receiving bentos and we were being ignored. Also, it seemed like our table was the only one that didnât have table service? Moreover, there was no apology or even marginal attempt to rectify the situation. We still paid for everything, we were not offered a discount, an...
   Read moreMajors Bay Sushi â A Dining Experience to Remember
Four of us visited Majors Bay Sushi, and it exceeded all our expectations! The sashimi was exquisitely fresh, with a subtle sweetness that showcased its top-notch quality. Each piece was a testament to the chefâs expertise and attention to detail.
One of our friends is vegan, and we were delighted to find that Majors Bay Sushi offers an impressive variety of vegan options as well. Itâs not always easy to find a place that caters to diverse dietary needs so thoughtfully.
The service was exceptional â attentive, friendly, and professional. Combined with the inviting ambiance, it made for a wonderful evening.
If youâre looking for fresh sashimi and a restaurant with excellent vegan choices, Majors Bay Sushi is a must-visit.
Tip: Donât hesitate to ask about their seasonal specials â the staff are incredibly knowledgeable and passionate about...
   Read moreI ordered takeaway, and first of all the portions were tiny definitely not worth the money i paid for and taste was average definitely not worth what youâre paying for. Second they had a promotion where they said if you spend over $50 you get free chick katsu, and obviously i spent over $50 but i didnt know they had this event cause i ordered over the phone, but once i arrived i could see it cause they had the promotion written all over in the front of there store, so i asked the manager boss whoever was working there if i could get the katsu but she said because i was getting takeaway the promotion didnt apply to me and she said you shouldve told me when you called up. How the hell was i supposed to know the promotion is on absolute terrible service never going again. If youâre going to have overpriced average sushi at least have some common sense and good...
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