Meeting Morgan Café — Restaurant in Sydney

I was looking forward to finding a new cafe to frequent as the menu looks nice and they use campos coffee. Unfortunately my first visit here will be me last. I asked before ordering if I could use Hey You app for ordering food and coffee for table service. I was told I could do so. My order was missing the haloumi cheese I paid extra for. Bringing this to the attention of the staff I was rudely questioned as if I was lying about not paying extra for the haloumi cheese. Then I was told that I was not allowed to use Hey You for table service by the same lady who appeared to be in charge on Monday January 28th Australia Day public holiday. Unacceptable to mislead customers like this and will lose many more customers if they keep doing this kind of practice. Coffee tasted like watered down milk and food was overpriced. Customer service experience was inconsistent between staff and overall below average.

EDIT: having read your reply you seem to deny the fact that your manager told me it was ok to use hey you the app to sit down and order table service. She and I BOTH know for a fact I was told it was ok to sit down and order via Hey You app, and hence that's why I did, as I would not have bothered otherwise and there are plenty of cafes open on public holidays worthy of my money other than yours! I did not appreciate your rude attitudes on the day nor my haloumi cheese that I paid for that was only reluctantly given to me when I had to ask and rudely get questioned for. She even denied the fact that I paid for them. So glad this is on google so everybody could judge for themselves what dishonest business model you carry. The fact that you so arrogantly speak of yourselves only convey disgrace for your team and I could only feel sorry for the staff who work there.

As for appreciating those who work on public holidays, yes to those who deserve it. In your case, attitude and rudeness is not something I appreciate and you deserve zero respect from me and all of my friends. consider yourselves written off in our books and...

Meeting Morgan is one of my favourite local cafe's, always serving amazing dishes. It is such a cute cafe nestled in the beautiful backstreets of Kingsgrove. Great atmosphere, excellent service and their food is absolutely delicious, you will be licking your lips and wanting more!! . Menu items selected by my guests and I: . 🍽 WILD AND GREEN Smashed avocado, mushrooms & basil sundried tomato relish topped w/ scrambled eggs, asparagus, herbs & dukkah on soy linseed . 🍽 DUKKAH EGGS 2 dukkah topped poached eggs on rocket & beetroot hummus served w/ chorizo, avocado, pita bread & chilli oil . 🍽 BREAKFAST BRUSHETTA Toasted soy linseed w/ smashed avocado spread topped w/ rocket, tomato & onion bruschetta mix, haloumi, poached eggs & balsamic glaze (added bacon) . 🍽 SMASHED GOURDENESS Smashed pumpkin topped w/ cherry tomatoes, broccolini & toasted coconut flakes on soy linseed . 🍽 LABNEH & ZAATAR EGGS Soy linseed bread w/ labneh, fresh cherry tomato, radish w/ poached eggs, mint & fetta flavoured w/ zaatar & a dash of pomegranate . 🍽 SALMON FILLET Grilled Atlantic salmon fillet, sautéed green beans, asparagus, wilted spinach & lemon wedges w/ a dill dressing . 🍽 GET TANKED @ MM 2 poached eggs, bacon, cherry tomatoes, mushroom, lamb & caramelised onion sausage in a bread tank w/ a side of hashbrown . A special thank you to Owner Steph and her wonderful team, we had an incredible dining experience, within a very warm and inviting atmosphere. . Have you met Morgan yet? Well if you haven't then you are certainly...

TLDR: In reply to the owner -

One of your wait staff were wearing a mask, if you feel that is sufficient or your staff is adamant they're not infected then certainly. I certainly had to get tested after coming here and to be honest, any open business should be open to constructive feedback and future patrons should be aware of what they're going in for not have I 'attacked' in any way.

Furthermore, it is the responsibility of the staff to ensure check in is made and you're fully vaccinated (?!).

To be honest, prior to my experience post lockdown, you'd think small business would really take check in and masks seriously...Meeting Morgan certainly didn't. On this occasion, 7 visible floor staff and one who worked in the back - literally 1.5 of this wore a mask, 1 who worked in the back and 1 girl had it on her chin while on the floor serving.

You know in a small neighbourhood or for visiting patrons it doesn't make the place seem safe to dine at, I was actually very disappointed. NO ONE to govern check ins or check vaccinations. I was here for 1.5hrs and I certainly would not recommend this place and would get tested.

I recommended this place as I've tried their food pre COVID with friends and was nice and this time around the food was not bad but the overall experience was not good. The service from one waitress was particularly poor, but the rest of the girls were lovely.

Food price and taste was on the affordable side otherwise coffee was mediocre, the big breakfast was great and so...