New Brighton Hotel — Restaurant in Sydney

Shocking experience at the hands of immature, poorly trained staff members. On Saturday afternoon I went to this hotel to meet with a large group of about 15 friends - all adults over the age of 40 yrs, to enjoy cocktails at sunset.
We’d enjoyed our first cocktail when I went with my friend to purchase our 2nd cocktails. As we approached the bar, we were told by a young bar tender to come down to the other end of the bar (there was nobody else at the bar at this point in time). My friend asked why, and he said because that’s where he was going to serve us and if we wanted to be served, we’d have to come down there. I later realised that this had just been an immature power play. But despite the bartender’s demand coming across as extremely abrupt and rude, I still wanted to give him the benefit of the doubt and assumed there must be some valid reason for this seemingly rudely delivered demand. We placed our orders and whilst we waited for our drinks to be made, we watched as others arrived at the bar at exactly the position we’d been standing originally and placed their orders with other bar tenders without being asked to go elsewhere. When he came back I said loud enough for him to hear that I might make a complaint about this bartenders attitude and politely asked him what his name was. He said it was Aiden. We paid for our drinks and left, but on the way back to our table my friend suggested that he may have given us a false name. I decided I’d go back and take his photo to be sure our complaint was accurate. 
Seconds later, I was approached by security and told that I’d have to leave the premises. I thought at first he’d made a mistake and was supposed to approach someone else. My response was surprise as I asked why. He told me that I was intoxicated and abusive to the staff! I was shocked! I’ve never in my life been asked to leave a bar and drunken abusive behaviour is certainly not part of my persona! My response was that he couldn’t possibly be serious, as it was obvious that this was just not true. He told me I had 5 minutes to get out or he’d call the police. To which I responded that he should do just that. Then it would have obviously ruled out intoxication at the very least and no doubt the Police would be able to see for themselves what sort of people we were. No, it was obvious to all of us there that it was just a young disrespectful young man who once he'd realised he was going to be complained about, decided he’d exert his “power” by concocting some nonsense about us being drunk and abusive and have us removed. As my friend pointed out, if the bar tender had honestly believed us to be drunk, he should have refused to serve us at all! I understand the fines are $5000 for the individual server and $30,000 for the hotel owner! But he’d served us because he’d obviously had no reason not to.
The friends that we were with decided that they didn’t want to give the hotel any more custom and we all left and went to the Ivanhoe down the road which as it turned out was infinitely nicer anyway and with live music as well. On the way out, the bartender responsible for this stood at the glass behind the bar that overlooked the stairs to get out and laughed and shimmied and stuck his finger up at us as we were leaving, as did the rest of the bar staff. One of my friends took this photo of them! Though most left the window when they saw they were being photographed. We were all shocked and disgusted at such appalling behaviour and it showed that either there was no management at that bar or that whoever was in charge was part of it all. I’ve read other reviews on this hotel and it seems that "rude and obnoxious staff" is a recurring complaint. On some websites this hotel has only 2 stars. We will not be paying this establishment a 2nd visit.

EDIT - FOLLOWING RESPONSE FROM "OWNER": You can't possibly know this because there was nobody else present at the bar except this barman! So you're defending staff who've lied. Your response shows just why your reviews about staff are so...

What was a good pub destroyed by employment of useless, unattentive rude and incompetent staff. Visited just on lunch time on a Sunday, Not overly busy. I Approach the bar to order a beer and some grub the staff member behind the counter clearly wanted to be elsewhere very arrogant put our order through (incorrectly). Then to be served with the wrong food. I Broach the issue with the waitor and then the manager who seemed to not have been trained particularly well as they turned their issue and mistake into our problem. They then proceeded to want to charge us extra, as they incompetently made the wrong dishes and had to dispose of the ones made. After our correct meals arrived we were then approached and told that our table has now been reserved for someone in 20 minutes who’s requested a sunny table despite the fact their were several others and the pub was only about 30% full. Um excuse me... if this was in somewhere with some degree of management “reserved signs” go out at the beginning of the day. As I write this as of 12 hours since ingesting such stodgy unlovingly prepared and delivered food I still have significant pains and aches throughout my body as does my partner who had the same meal. Will by absolutely no means be recommending this place to anyone not even my...

Food was atrocious!! $32 for an overcooked barramundi with 2 limp brocollini & the rest of the plate loaded with @ least half a dozen potatoes to make up the bulk. 4 people; 1 child. 2 fish & chips (hardly any fish but lots of batter, inedible oily, burnt); 1 flat schnitzel so overcooked it could have bounced.. knives had a hard time cutting through. Burnt garlic bread. Kid said YUK to the cheeseburger with no cheese that had a hard bun. Don't even ask me about the pork belly bites!!! I don't have pics of everything.. Everything looked & tasted that it had been pre cooked & heated in a microwave (explains why everything was so dry). And to top it all off, even though we knew about the wait time the dishes came out randomly so a lot where cold. When we left we noticed a lot of meals in the kitchen sitting under the heat lamps. So $250 later with 1 round of drinks & the meals we sailed into the sunset vowing to never return & to let all our friends know. Pity, it could have...