Patiala House Indian Restaurant — Restaurant in Sydney

Food is good but don't bother dining in. The wait was very long. When my family and I dined here, the waitress swiftly provided menus and water to the table. After that we were forgotten. I saw the wait staff take an order from another table but she never returned to take an order from us. Eventually my husband ordered for us from the counter. There was no signage or information on the menu to specify whether we should wait for service or order from the counter. In any case; it was a confusing experience. For people wanting to dine in at an Indian restaurant, this place is completely devoid of character and ambience. Indian restaurants are normally spirited, with lots of art on the walls, warm, ambient and full of culture, but this is not that! If you want to sit and wait for a long time in a characterless grey takeaway joint, go for it. The only good thing was that the food was decent (after a very long wait). To the owners: some music would make a huge difference!! Even the radio. Diners don't want to hear each other talking. Also warm/darkened lighting and some references to Indian culture would be nice. Being licensed or BYO would also be very good

Edited to respond to owner's comment: we are not local. We were on holiday exploring the Hawkesbury area and had a craving for Indian food. We found you through Google maps and saw you had good reviews and rating. I phoned ahead and made sure there was a table available. We didn't see what the space looked like ahead of time. Nothing in the reviews on Google mentioned that your restaurant is really more of a takeaway joint. I thought I'd give other diners the heads up in case they too are hoping for the usual Indian...

Paneer Tikka Masala and Jeera Rice were very good. Garlic Naan was good. Spinach Naan was good. However, the Lachha Parathas were very ordinary. They were dry, not flaky at all, and borderline crispy. You could mistake it for Tandoori Roti. We’ve had better Lachha Parathas.

We’ve had food here multiple times, including dining-in. So, you can’t really fault their food.

Food: 4/5

However, these guys really need to reconsider their delivery service. They charge you $10 and yet take 2 hours to deliver food. This is the 3rd time this has happened.

I ordered food at 5:30pm and we received it around 7:30pm. I am not someone that comes online and rates a local business poorly, but this is not acceptable.

Delivery: 2/5

Overall: Ofcourse we will continue to dine here and buy takeout but probably won’t order food to...

My wife and I visited Patiala House Indian Cuisine for lunch today and really enjoyed our experience! We found a nice spot in the sun next to the window and relaxed as our meals arrived with great customer service.

The food was great! The spinach and cheese (vegetable menu) was a beautiful deep green colour and had a strong spinach taste - no frozen or watered down spinach here, the butter chicken was great and had just enough kick to remind us that we were experiencing Indian food. The lamb korma was nice and soft with a great serving of sauce on all the dishes (we also enjoyed the garlic naan - with flavour that you could see).

We would definitely recommend Patiala House Indian Cuisine to others and we plan on going back again in the future - thank you...