Sharetea Auburn — Restaurant in Sydney

This store has the most disrespectful and unhelpful staff!! Today I wanted to scan my loyalty card on Stocard app which creates digital copies of your cards. So I have the barcode on that app and I use it for Woolworths, Coles, Typo, Chai time, Sumosalad etc and I have never had trouble like I had here. At this store, they say they can’t accept that barcode. I didn’t understand the reason and they don’t make any explanation. I didn’t like the way they talk to a customer just ignoring and not caring about how a customer feels. There are several bubble tea brands so if this is the way how they deal with their customers there’s no point for me to shop at any of the Sharetea...

Exact this time hour, whoever has shift please head office reconsider again.

The way you treat your customer it is absolutely unacceptable. banging product in front of the customer. Not even willing to say the words “ any topping? ” just hand sign. Impatiently waiting customer to complete their choice on menu. I was smiling to her until she putting bad attitude on me. If she doesn’t want to smile, please wear mask to prevent other customer feeling uncomfortable with your service.

Anyway, sharetea QVB is the best...

You guys might have to retrain your staff. We went to get drinks it was 6:30pm. We wanted to sit and drink but were told we’re not allowed to move the chair as it was blocking the way in. If she said it in a nicer way I wouldn’t have mind. The way she spoke as if we didn’t something wrong to her. Freaking unbelievable. The tone she spoke and the drink she made both were 🤮. I would never go to this place again. If you don’t want to serve customers close the shop. The worst drink I have ever...