Amazing! I was recently in Sydney for a Hen's party and we had a High Tea reservation at Suhdana on the Sunday Morning; the last activity for the weekend before we all trekked home. After they told us they forgot our booking and refused to refund the $500 we had already paid, we were forced to go elsewhere. Shenkin was only a few doors down, and willing to squeeze in a party of 9. The man who seated us worked very hard to get us a table and make sure we were looked after, he was patient and kind to our frustrated party, always checking in to let us know what was happening, offering us coffee while we waited and making sure everyone has everything they ordered when we were seated. We were just happy to be seated, so when the coffee and food was amazing, we felt quite spoilt. Discovering 3 pages of breakfast options felt like heaven and our party tried everything from the sweet Banana Pancakes to the savoury Mexican Shakshuka. Everything was delicious. I ordered the Eggs Benedict with a side of salmon, avocado and mushroom and aside from having the best hollandaise I have ever tasted, all of the produce was fresh and excellent quality. The service was wonderful and the food was beautiful. Without knowing what experience we had had elsewhere that morning, the Shenkin staff worked hard to make us happy and we all left in high spirits. It was a nicer end to the weekend than we could have anticipated. Thank you to the fantastic staff at Shenkin. You have 9 new customers who will travel from Canberra, Brisbane and Melbourne for your food...
Read moreShocking experience. We waited 50+ minutes for a wrap and two sides while the venue was not even that busy. As we tried to patiently wait other patrons who had arrived over half an hour later than us were getting their dishes served promptly. We eventually became increasingly agitated and no staff member made any attempt to check with us over what was nearly an hour of us sitting there with nothing on our table. Eventually we gave up and decided to leave. I explained to the POS staff what had happened. They gave no attempt to rectify the situation, made absolutely no attempt at an apology, and charged us for our coffees. I have no problem paying for the coffee as we did receive those, however considering we didn't even get an apology, explanation or an attempted solution from the staff, it would've been nice if they waved the fee on those. Staff members here are clearly lacking character, experience, and manners. Thanks for wasting our...
Read moreFrom the moment that you walk into this place you feel very comfortable and warmly welcomed! Which is by far THE MOST important factor for me ALWAYS. Each and EVERY staff member are very much in touch with their own light, vibration and frequency and so you feel very at ease to be yourself & enjoy your time there. The coffee is beautiful, my favourite is the coconut latte 😋 I go to many restaurants and cafes & unlike the majority, this placs have truly nailed the balance of good food/drink & the customer service. Which is a huge accomplishment in my opinion!!! You can tell this is family run Because they genuinely give a damn about your experience there on the whole. Breath of fresh air!
I love the garden area & how the bathroom is decorated it's cute & You must try their home made pastries you will...
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