I can understand that the kitchen was closing soon at that time so we do appreciate that they still take us in on that day. So if you feel like giving 1 star for food is too harsh, I am happy to give two. However, the food quality is not proportional to the price.
When you serve both steaks (with different thickness) at the same time, you should realise there may be something wrong. Both were requested “medium rare”, which the eye fillet was served “medium” and the scotch fillet was served almost “well done”. None of your staff has ever bothered to simply ask us if we were happy with the food until we approached ourselves at the end. But still, we wouldn’t want to waste the food by asking the kitchen staff to cook again when they are more willing to clean up and go home for rest early.
On the other hand, the pumpkin itself smelled and tasted off, so it’s not about how you cooked or seasoned it, it’s about the fact. The first two of them tasted actually nice and sweet but the third one, you can smell weird directly before it got into the mouth. You are more than welcome to taste it yourself to be honest then you’ll understand the difference. In fact, the pumpkin still tasted off when the staff served it again and topped off with more pumpkins onto the salad instead of dipping them with the salad sauce. Hence, we didn’t finish them but leave them back to you.
Overall, nobody has tried and stopped us from leaving the restaurant, hence when you said we didn’t give you a chance to rectify the meal, it’s kinda sound like an excuse just...
Read moreThe staff are great, very friendly and personable. Possibly due to the party size of our reservation along with the other guests at the venue, the food wasn't served as quickly as we possibly would have preferred or the meals didn't seem to be all that hot when served, so you could easily dig in as soon as the plates were set down. For my particular meal; the oysters Kilpatrick seemed quite dry and didn't have much sauce - the amount and size of the bacon that came with it however was excellent. The pull apart garlic bread was very tasty and definitely suited for sharing amongst the table as it is a good serving size. I ordered the "stretched rump" medium rare, but as it's name suggests it is stretched, and made it to be a lot thinner than you may expect, so my steak came out closer to medium, with parts on the 'well' side. The crispy potatoes along with the jus that come as a side definitely get a recommendation from me, but I'd suggest maybe a different cut of steak. The layout of the space inside isn't exactly ideal, with guests and staff alike occasionally struggling to move between tables. The restrooms are located outside which can be a bit of a shock to the system to visit after you've been accustomed to the warmth inside. There's no mirror in the men's restroom if you're like me and want to make sure there's no stray herbs poking out of your teeth before returning to your table. Overall however it is quite a nice venue with a good variety of menu and drinks options and hospitable staff. Thanks for reading...
Read moreReally disappointing visit for Mothers Day breakfast. Given a busy day we were expecting to wait which was fine. We waited about 45 mins.
The points which relate to rating; Cold coffee, we took it back and the man on the coffee machine appeared annoyed that it was taken back and slammed the cup down on the bar. (When it was remade it was nice).
The main meals looked really nice, however, way too much seasoning, I couldn't eat my breakfast due to the amount of pepper in my eggs. (This was the same for 2 meals). The meals were either luke warm or cold.
My husband got the Noahs plate. It was cold and some of the meat was burnt. The bread was really hard.
The eggs benny had over cooked eggs.
One of the meals was brought out after everyone else had finished.
Overall we were really disappointed. I explained to one of the waitresses that the food wasn't good, (and why) she just took the plates away (back to the kitchen still full with food) and that was that. No offer to replace, apology or feedback.
We love to support local businesses so we will go back and hopefully we have a...
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