Tradies Caringbah — Restaurant in Sydney

If you have child please book the playground as well priori you go there! It’s doesn’t matter if you have booked a table already. Without playground booked, no play. I can understand the limited number of kids, but it must be expressed when you are arranging your booking. It was the first time ever I experienced it: need to book a table for dinner plus a play spot. All the playgrounds area we’ve been around were for free. At Tradies you still have to pay $5 to play (which is nothing), but the no empathy with a 4y old for me was enough: tonight was definitely our first and last time there. My 4y old cried a lot of course, he couldn’t understand why he was the first in line refused to entry while all the other kids were allowed to get in. After a while they came back saying there a spot for him, and I know it was ‘cause I said I was going to review them. My son stayed there for literally 10m and then he came to our table hungry and that’s it. He didn’t want to play there anymore. All the stress was caused because the manager was so cruel and didn’t have any respect with my son’s feeling. If she had given him a piece of paper to colour until they find some spot for him, my son would be more than happy. But no, they let him crying over and over. They don’t have any empathy with kids/family at all. Please do a favour to yourself, and don't waste your energy and family time there...

A little disappointing on my first (and probably last) visit to the club. There are three levels – each fairly small. The bottom-most level consists only of poker machines; the second level had seating and a bar which, it turns out, closed at 7:30 pm (I'm guessing to force people down to the bar near the pokies); and the top-most level houses The Loft restaurant. What can be said about The Loft? Well, 70 minutes after we ordered, we failed to receive our entree – a not-so-complicated antipasto (which we never did get); instead, we received the mains … of someone else. Normally I would write such things off to chance however every single table in our vicinity had similar issues – including a heated altercation between a table of five and management. In the end it became comical and we started to enjoy watching the bewildered attempts of staff trying to find the owners for the two or three dishes that (occasionally) got brought into the dining room. It's all a great pity because I'd say that someone in the kitchen knows what they were doing. The meals were very good – and no doubt were enjoyed by the diners who managed to obtain one. The staff were uniformly young however in this case I think that I'd have to blame the management who either failed to train the staff properly or who failed to implement basic systems that work well in every...

At about 5 o’clock 25/5/2024 this evening we visited Caringbah Tradies. While having a drink we were playing the poker machines. We pressed the drink button, however the waiter didn’t come for sometime. I cancelled it. The waiter arrived. The waiter took our order, picked up two presumably empty glasses and spilled one full glass of apple cider over me. He grunted a sort of apology and proceeded to go for our order. I was soaked through with cider. He brought our drinks back. I thought a ‘complementary’ drink would be in order. But no, he got some sort of cloth and almost threw it at me. I asked for a damp one as the cider was sticky everywhere and that came …freezing. I first joined the trade union club when you needed to be a member of a union. I found the attitude of this staff member less than acceptable. I traveled two hour to my home by train wet through and sticky. I don’t need to keep an ongoing membership of this club as we live way out of area but it is close when we visit family members.I do so as it has been part of our history and culture. If this is the way you treat members and visitors Highfields is just...