First time at a Zambrero. In many ways it's the same as a Subway. Only one staff member who was very nice, pleasant and efficient. There was quite a wait even though there was only one person in front of us. A bit of an issue with their prices I would say. As it was the first time we had the medium burrito with the beef. Everything was standard. The food did taste good but we both commented it would have been better if the cold vegetable fillings were heated. I love Mexican food and are always looking for one to go to and would go again. It's not cheap or quick however and I have had better burritos at other Mexican outlets. Also the place was freezing when we...
Read moreOne person works there. How they expect someone to run the whole thing with one person. The lady notified me it would be a bit of wait, i mentioned that they might need more than one person and she told me that she didn’t think the restaurant would be busy. It’s Thursday lunch time? Same thing happened when going in a few weeks prior on Saturday at lunch time. Good food but you’ll be there for an hour waiting even if you’re the only one in the store. Better off ordering your food 24 hours earlier...
Read moreI waited around 10 minutes before being served, and when the staff member finally came over, she very bluntly asked “can I help you.” We explained that we were there to pick up two online orders (there were only two bags on the counter at the time). Instead of politely asking for the order numbers or checking against the receipts, she very rudely just said “Names??” This came across as dismissive and unprofessional, especially since every other time I’ve picked up an order, staff usually confirm with the...
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