Bakers Delight Ararat — Restaurant in Victoria

Our recent visit to this bakery left a bad taste in our mouths. We ordered some pastries and requested that our sausage rolls be reheated as they were cold. However, instead of apologizing for the inconvenience, the baker who came out from the back of the store responded sarcastically and with anger, saying that reheating the rolls was not possible due to food safety regulations. This is understandable and a fair point but we were taken aback by his hostile tone and lack of professionalism. His behavior was totally unacceptable, and it was the worst customer service experience we've had in a long time. We left the bakery feeling disrespected and frustrated. We do not recommend this bakery to anyone looking for a pleasant and courteous customer...

Consistently good with their bakery items, I come here for a regular fix of a coffee scroll or other sweet treat. Occasionally I buy the bread but I'm here for that sugar fix and they always provide great fresh food. There are lots of other things to select and my colleague always leans towards having a doughnut. Had a bite and yes, they are pretty good too. Staff are friendly and eager to please. Notes: wheelchair accessible, kid friendly, caters for some dietaries, good parking...

Mick and the team at Bakers Delight are always so friendly, welcoming and upbeat & I thoroughly enjoy Mick's weekly Facebook videos around Ararat. Their products are exceptional and I have to say that after transitioning to a vegan diet last year I know have a new appreciation for Bakers Delight as they have a large range of vegan products! My favourite products are the Hi Fibre Low GI loaves (as vegemite toast obviously!) & the...