Domino's Pizza Shepparton — Restaurant in Victoria

I asked for the Vegan Impossible Fire Breather with vegan cheese somehow the new stafff member has placed a classic Firebreather with Vegan cheese. I was asked to place the order as a "Impossible Fire Breather with vegan cheese because new staff members get confused". I guess that's fair. They were nice enough to make a fresh one. So thanks for that guys. However, I asked for "vegan cheese" because last time I got regular cheese and this time I have got "light" vegan cheese. How did that happen? Where did the 'light version' come from? The fresh one they made had tomatoes on a few slices of the pizza. I specifically asked for no tomatoes. Generally this is fine but I'm pregnant & unfortunately tomatoes make me nauseous. I'm aware it's not the staff's job to know but I feel like they could be a bit more careful when there's such a request. All in all this was a dissapointing experience. Hope for the...

I rang dominos pizza after i was waiting for an hour for my pizza and they said it would be there in ten minutes, it took another half hour to come When I got it, it was rubbery and the drink was 3/4 full, I rang with my concerns after trying to get through for about 45 mins, after talking to the guy he said he would replace the order and it would be out within 30 minutes. I waited for 1 and 3/4 hours before I fell asleep it did not come. I rang the next morning to see what happened, the manager said he couldn't send it out now because it was the next day. When he wouldn't help me I said I would ring head office, I asked what his name was as I was not happy with how he dealt with my concerns and I was going to talk to head office about him and he refused to give me his name. And then ignored me on the phone , I could hear him there but he...

Absolutely atrocious service from Domino's. Called to place an order for delivery, and was greeted by the most incapable young girl on the phone. Not only was she un aware of the menu options, she also seemed to be incapable of processing a payment over the phone. 4 attempts of giving her the card number is unacceptable. When I asked to speak with the manager I was told "trust me, there's nothing he can do"

45 minutes had passed our delivery hadn't arrived (even though I was told they weren't busy so it would approx 15/20 mins After calling the store to speak with the store manager I was told, the driver had been, tried calling but there was no answer. This is appalling service, there was no call and delivery of cold pizza after an hour less than 5 minutes up the road is not good enough. Upon delivery we were asked for payment again. Very very...