Drouin PizzaBurger Lounge — Restaurant in Victoria

Ordered the ‘Parma’ it’s just some pizza ham thrown onto a schnitzel, it was dry, burnt and inedible. Ordered the ‘carbonara’ a bunch of overcooked cream with so much mozzarella cheese it’s a choking hazard, very unpleasant. It was also burnt right through making the entire dish taste like charcoal. (Atleast 6 BLACK pieces of pasta were discovered after I took this photo) The hotdog was a slight improvement on inedible, but the bun was stale and crumbly. With enough sauce the chips were ok. The can of coke was nice and cold.

This isn’t the first time I’ve ordered a bad meal from here but I like to give business’s the chance to redeem themselves. Big fail, I won’t ever return again.

How can you send out visibly burnt food to paying customers and be proud of your business? No idea…

A significant amount of money spent just to end up eating toasties for dinner.

Save your money! There is much better food options in town that actually care about the quality of their food and customer...

Never again. First time was bad but I thought I'd give it another go . Order was an hour late food was cold , hot dog was so cold the cheese had begun to go clear ... Pizza looked like it had been shaken up in the box and tossed in a fire for ten minutes and some pieces had nothing on them . Loaded fries were inedible , for many reasons that I can't even be bothered going into.... Garlic bread was cold and tasteless and when we called to politely make a complaint we were basically called liars just as well I took pictures. Shocked this place has a few good reviews here because I don't hear anything nice as a local and definitely won't be going back. Close it down and put something in my there that will add to...

Ordered pizza and garlic bread delivery, no worries. 2 minutes later, got a call back saying the manager didn't trust me and I had to pay upfront. Normally I would have just gone elsewhere but nothing else was open. The pizza wasn't too bad but the garlic bread was burnt. Definetly won't be back.

In reply to the owners response: It was not the staff who decided to make me pay upfront, i was called back 2 minutes after ordering and the staff had been told by the manager to collect payment upfront. Why was this not stated initially? It very much seemed like i was singled out. Regardless, this did not un-burn the...