I will never eat or utilise a McDonalds store again after this experience.
Order: 2 large, 10 Nugget meals and 1 medium 10 nugget meal, FRESH please. Time of order: 4am. Place of order: Waurn Ponds Drive-Thru
I asked for the meals to be made fresh. This is a standard request I am told, the console operator noted my request. I was informed at the collection window that my meals would take a little longer as they were being cooked fresh. I had no issues with this. Less than 10 minutes waiting and was handed the food and drove off. My passenger checked the food.... Nuggets.... cold, Fries...completely cold. Drink (coke).... Little to no flavouring. Tasted like bad soda water and was warmer than the fries.
Covid 19 lockdowns and staff shortages are no excuse for delivering your core menu items to a pathetic standards. This was not the first time this has happened. There is NO excuse for this.
Instead of having to drive back and enduring round two of spitefulness, everything was thrown in the bin. Cheap lesson, if you ask me.
One star given is because the meals were delivered with the correct...
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Read moreIf you are not 24hr open then do not say this in your website. I’ve placed my mobile order and then now the drive through is closed. So thought I can choose restaurant option but it says it doesn’t open until 5….are you kidding me? Did I drive all the way to here to tell me it’s closed??? then DO NOT ACCEPT MOBILE ORDERS AND DO NOT WASTE MY TIME
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