My bf n i came here as we were picking up something from marketplace in the area and both hadn’t eaten since lunch (it’s 6:40pm now). we get to the window and expect for them to say something like all good bc he did 2 orders via the maccas app with his points as he has little money atm and thought it was just better to use his points, but instead of them saying we’re good they’re trying to charge us for one of the orders and my bf tried explaining that he used his points and it’s supposed to be free so the young man got his manager and the manager was extremely rude basically claiming that we must’ve been lying bc there’s no way their system is wrong. (important to know the two orders were for my bf and i was going to pay for myself but he forgot to say my order at the speaker box so we were just going to say it at the window) so anyway we get that all sorted and i ask my bf to ask him if we could add my order now ( a cheeseburger happy meal) and the manager says they’re not allowed to take more than 2 orders per car?? like there’s no way that’s true because my friends n i go to my local all the time and order separately in drive thru (3-4 of us) so we had to go all the way around again and wait in the huge line again. when we finally got our food my chips were super oily and the cheeseburger was completely doused in mustard. don’t get me wrong, i like mustard but not when there’s more mustard than there is cheeseburger. like wtaf. this was my cheat meal for the week as im on a diet and my food wasn’t even nice enough to finish. disappointed. Do better or just don’t promote someone with terrible customer service to a manager. (also i would like to state that i also work hospitality. i actually have 2 jobs while still in school and both are hospitality so i understand having bad days but im always super respectful with...
Read moreOne of the boys who works there. Had a group of his friends terrorise customers that we're coming and going from there they were shouting in the drive through and causing fear among other customers I was in side the store at the time.
I THEN SAW THIS GROUP OF unruly youths who one the workers knows, they were speeding in the car park beeping blocking access and entryways flashing their high beams and basically intimidating and following customers to there cars etc .
I don't know if this group were on drugs but the boy who worked there finally came out with a McDonald's bag with a girl with him after he finished his shift and also continue this disgusting display of behaviour.
I work near this MacDonalds that's how I saw this go on for at least a hour, I finished my shift and got in my car and they also started to harrassing me.
This needs to be looked into by management as if this boy who works there and other staff members allow this they are allowing the customers to be continually harassed.
I WILL NOT BE BACK - staff were very unhelpful and locked people out who were seeking shelter from this group of people.
Police have...
Read moreWoke up this morning feeling pretty how's it goin from the night before, depleted of vitamin B12 and looking for it in a juicy beef burger.
Took a trip down to the local Maccas and was pleasantly surprised to find that I only had a short wait in front of me to order. Pulled up to the speaker and was greeted by a lovely polite young woman, bright enough to cast her light onto me on the groggiest of mornings. I started to brighten up a bit.
Got my food, knew I didn't even have to check the bag, and then pulled out a French fry to eat on the way home. OMG. This was the freshest, crispiest yet fluffiest, perfectly salted fry I had eaten possibly ever. When I got home I showed my partner and he was almost as impressed as I was. Then I tried the nuggets. OMG!!! Amazing again. Super fresh, crispy on the outside, juicy on the inside. Same as the burger, Absolutely frothed it.
This was such a good Maccas experience that I felt compelled to write a google review. Good job team, you started this dusty Saturday off right.
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