Crust Pizza — Restaurant in Western Australia

Havent even tried their pizza yet & there customer service is amazing already! They rang me to let me know they have sold out of a certain product which is fine! I completely understand, I let them know not to worry about it at all and I appreciate them letting me know instead of just ignoring the situation & he was insisting on another product which i told him there is no need to as it's not like it's expensive at all and I completely understood as I work in the food industry myself just forget about it but he wouldn't let it slide one bit! He has offered me now icecream :P not that I need it but the gesture and willing to is perfect already! Great store! They may be more expensive then your usual, Pizza hut ect but already I commend the customer service and that already there is worse the extra few dollars! Good job guys,...

BAD EXPERIENCE !! BAD CUSTOMER SERVICE !! BAD TASTE / TASTELESS FOOD !!

This is a really bad experience from this store!! We had food at other crust pizza stores before, and I never experienced bad customer service ever and tasteless carbonara !! I called and told them the pasta is tasteless, however, the staff replied, “what do you want us to do? That is how the way we cook, there is nothing wrong with it. I asked a refund because the pasta simply ended up in the bin, I even said I can provide a photo of pasta in the bin. The store manager responded to me like this: “I cannot do anything, I have been following the recipe and didn’t do anything wrong, you can call crust and tell them their recipe has a problem, but it’s not our fault..” what kind of response it is as a...

Delivery estimate 40 mins, actual delivery time 90 mins....ok that happens. Asked for no garlic in pasta, pasta comes with garlic.....asked for extra lemon wedge for pizza recieved none..... Asked for no shallots what do you know no shallots. Paid for extra corriander not even close. Cinnamon walnut bun things burnt on the bottom and seriously over spiced. Maybe low on staff as it took ages for the phone to be answered and then I held for quite a while when I inquired about the delivery time . Not my usual crust...