Kwik Koffee Banksia Grove — Restaurant in Western Australia

Ordered XL Mocha. And waited and waited and waited. Needless to say after a long wait I received my coffee. No apology for the delay and no reason it should have taken so long. Wasn't too happy that it was slightly above warm which leads me to believe it had been ready for some time but got lost in the transition from Barista to window. I will go again but may walk in to see if the experience is better. Btw, the person that served me was cheerful so set my expectations that I would have a good experience all round but for the above, my experience wasn't good. EDIT: I'm impressed they contacted me because of my review and are investigating to see what went wrong and remediate so it never recurs. That's all one can...

I usually have no problems with Kwik Koffee in Banksia Grove and am happy every time!

Today I ordered 2x GF ham cheese toasties and when I went to eat them discovered they were completely frozen in the middle. I understand freezing them as they might not be as popular as others but all I ask is that you at least microwave them before toasting so this isn’t an issue. I would have taken them back but I was busy and went through the drive through for the convenience and didn’t realise until 10 minutes...

Use the drive through pretty often as it's on the way to work. Always 10-15 minute long wait times make the name pretty ironic. I understand that's more on what other customers are ordering, if you're lucky enough to be the only person there it is actually pretty quick. There's about a good chance they'll take your order wrong, it happens often to me. Quality is also hit or miss. Today the cream on the frappe seemed sour and half the ice wasn't blended enough to fit through the straw. Not bad,...