McDonald’s Westminster — Restaurant in Westminster

If I could give no stars, that’s what I would be doing. After having had bad service from this store in the past have avoided this one for a while - (closest to us)but they did not disappoint with their lack of service again tonight !!! Girl taking the order was pleasant and friendly. Get to the window to collect the food and they hadn’t included the Sundae. I told the girl and she was adamant that I had it. Told her to search my car as wasn’t there. The order was totally incorrect again !!! The girl was trying to explain it to the Manager and she just stood there and screamed at the girl to park me !! If the Manager can’t handle the pressure and lashes out at staff, she needs to get out of the kitchen. Once again parked and the girl brings out my order and the fries are upside down in the bag and still no sundae. Asked her to take back and redo, as the fries had fallen out everywhere. She told me I would be parked longer - 🙄🙄 Eventually bought out the order again with the sundae ! This is the most incompetent run store that I have ever been too. Have lodged a complaint with head office as last time was there they were all yelling and screaming and swearing at the top of their lungs with some rap music going with explicit words for little ears. Get some new Management as this store is useless with what it has now. 2.2 star rating - doesn’t that tell you something !!!!!!!!!

Staff really give off the feeling that they don’t want to be there. Don’t even acknowledge you, just stick out the atm machine and when it clicks, still no Thankyou or drive forward. Have always asked for fresh fries but never ever received any. Pass out the sundae and then request you to park. When order arrives 20 minutes later and you ask them to replace the melted sundae, they act like you are a whining customer. When you receive your food in the bag, the boxes aren’t marked to let you know which burger is minus pickle or extra mayo etc, the fries are cold and upside down in the bag. This store needs people with personalities and a bit of customer service. Can’t see it lasting too long with what they currently have and by the amount of complaints I have seen going back in...

Got 2 small big mac meals no pickles. 1st off fries 1was 3/4 full and 1 was 1/2 full, both were very cold, and no salt. 2nd off big macs 1st still had pickles on it, and was stone cold, also 2nd big mac was stone cold. 3rd they didn't supply a receipt. So I thought this wasn't good enough, and I would ring up and complain. I rang and no 1 answered, but I'd get a recording that the answering machine was full, and I couldn't leave a message, and then it would hang up. I did this / rang up 9 times . Finally I got the manager nicola, and started to complain nicely, and mysteriously got hung up on. I rang back again, and was speaking to her again. She said to bring them back with the receipt I said I through the chips because they were cold, and I only had 1 of the big macs, and the they didn't give me a receipt. The manager Nicola said, in that case we will only replace, the 1 burger I still had. I said that's not right or fair and about the inconvenience of it all. And asked for her name. Again mysteriously the phone hung up again. I rang back up again, getting the manager Nicola, and finally getting her name. She refused to be understanding, and would only, replace the 1 big mac. So I said , that's not good enough, and I will be putting a report in tomorrow.

So let's see, if we get a better response tomorrow, about the very poor, if not ridiculous service, and inconvenience, and frustration, I went through to night. I will up date Youse, and let Youse know tomorrow/ round 2. Cheers Dennis.

Ok, today I went and seen the proper daily manager Eli. What a difference he was lovely to work with, a gentleman that communicated nicely, understanding, compassionately, and he apologised for all the inconveniences, and said would look into it, and talk to the other manager. He replaced the 2 meals, and made sure, that they were hot and perfect, with a smile. We shook hands, and I said I greatly appreciate time, effort, and great understanding, and professionalism, he showed. This young gentleman, is going places, and will greatly, improve the store, and its future. (5*). Thank you Mc Donald's, for sorting this out. Cheers Dennis....

McDonald's Westminster, strategically situated within the bustling Steriling shopping Center, serves as an oasis of comfort and convenience amidst the whirlwind of retail activity. As shoppers traverse the vibrant corridors of the shopping complex, they are greeted by the familiar golden arches beckoning them to indulge in a moment of culinary delight.

The symbiotic relationship between McDonald's and Steriling shopping Center is evident in the seamless integration of dining and retail experiences. Whether patrons are fueling up before a marathon shopping spree or seeking refuge from the crowds after a long day of browsing, McDonald's offers a welcome respite where they can refuel and recharge.

Adjacent to McDonald's lies the renowned Spudshed, a haven for fresh produce and grocery essentials. The close proximity of these two establishments creates a synergistic culinary hub, where patrons can seamlessly transition from satisfying their fast-food cravings to stocking up on fresh ingredients for home-cooked meals. This convenience factor enhances the overall appeal of McDonald's Westminster, positioning it as a one-stop destination for all dining needs.

Beyond mere convenience, the presence of McDonald's within Steriling shopping Center enhances the overall shopping experience for patrons. The tantalizing aroma of sizzling burgers and fries permeates the air, enticing shoppers to take a break and indulge in a moment of gastronomic pleasure. Whether dining solo, with family, or among friends, McDonald's offers a welcoming ambiance where patrons can unwind and enjoy their favorite fast-food fare amidst the bustling backdrop of retail activity.

In essence, McDonald's Westminster epitomizes the marriage of convenience and comfort, seamlessly integrating into the fabric of Steriling shopping Center to provide patrons with a satisfying dining experience that complements their retail adventures. Whether seeking a quick bite between shopping sprees or simply craving the familiar flavors of McDonald's, patrons can rely on McDonald's Westminster to deliver consistent quality and convenience in...