Huon Hill — Restaurant in Wodonga

I have been here a few times for dinner over the past 6 months. After my most recent experience, I doubt that I will be returning there. The food and customer service isn’t worth it. The dessert is good, but the rest of the menu is average and it’s not well catered for dietary restrictions. The customer service is subpar. I asked for my salad to come out on a slightly larger plate than usual (the normal plate is very thin) so that I don’t end up feeding half my salad to the table. After this request, I was told “it’s ok, we don’t mind cleaning up the mess after”... that’s not the point. We also ordered too much food on the last visit and couldn’t finish everything. Instead of wasting the food, we asked for a takeaway container and were given several excuses why they couldn’t supply this to us, for example: “We only provide a takeaway option to the guests staying at Quest because we have an agreement with the hotel”. When questioned further, we were told that they are an eco friendly establishment and don’t give plastic containers. When asked if they could supply an eco friendly takeaway container, we were told that they don’t provide any takeaway options because they “don’t know what people will do with the food when they leave”. I then asked if their policy was advertised anywhere, and I was told that it isn’t advertised. The staff member then stated “in the 6 years we have been open, no other customer has had an issue with this”... which I find very hard to believe. If they don’t offer a takeaway container, they should have their policy accessible/transparent to customers. If I had known the policy in advance (and the staff were kind in their response), it wouldn’t have been as much of an issue. If you go to this restaurant you may want to bring your own eco friendly takeaway container, or better yet, go...

Look, it's a nice place with decent food. It's an up market pub dining area which what we sought after. Family catch up, we brought our two year old. Any family understands sometimes your kid doesn't want to play dinner party and is difficult. Being conscientious guests, instead of having our child be a burden to the other 50 guests having dinner we made do, walking her around, keeping her occupied- a kind waitress opened the outside dining area for us so she could run around; really appreciated. During dinner, she noticed my cocktail had a straw, she wanted to drink her water with a straw. No worries, my long Island iced tea was in a huge glass, so we needed another one so she could peacefully drink her water with a straw and be happy, keeping the other diners to be able to dine in peace. Asked for a PAPER straw. Probably a cost of 0.02 cents per item. Bartender said yeh nah it's for cocktails only. Are you fking joking mate? Literally refused to give me a paper straw. Okay, no worries. I'll rip my long Island strong as tea straw in half so she can drink her drink in peace for 15 minutes, keeping your other guests happy. Seriously, get a grip. We spent $450 that night and literally got told we couldn't have a straw. If you, on the off chance read this review, don't come here if you have kids. It's not the right venue. Go else where. The "fresh caught" yellowfin was questionable, 90% sure it was frozen. On a better note, there are lots of gluten free options. Nonetheless, because the venues no straw policy for non-cocktails, we wont be back. Pull your heads in, understand the dynamic of...

So I excitedly took out-of-town family (whom I hadn't seen for quite some time) to what used to be my favourite, classy restaurant. What a disappointment it turned out to be. I had made a reservation and when we arrived and approached the reception desk, I was told to go and walk through the restaurant and find my table. Table service is gone. Now you line up at the reception desk and stand in line to order your meal. They've turned this classy establishment, which is linked to the nicest accommodation venue in town, into a pub or sports crazed environment which is now also super noisy. They replaced the comfortable lounge area and turned it into a brightly lit kids play area. Naturally, there were young kids running around; and even tradies still in their dirty work uniforms. It's clear you're now dining at a low grade pub that's contained within this classy looking environment that's more suited for fine dining. Next to our table, was a large group of people standing and chatting loudly (over our shoulders) instead of being seated at their tables. Talk about tone deaf! One of the nicest restaurants in town just downgraded to nothing more than a noisy pub with rather unexciting food options on the menu. I will never dine here again and I will never recommend this establishment to anyone, anymore. The new owners have absolutely trashed this place. Furthermore, I genuinely feel sorry for the staff that remained after the change of ownership; as they didn't look happy at all. Maybe they feel lucky to still be employed, but embarrassed for what this establishment has...