JIN'S PLACE — Restaurant in Wollongong City Council

This place is not friendly to Asians. Called in at 5:30pm to ask if they can accomodate a table for 2 and they confirmed. When we got there, we placed our orders and food arrived. While eating, The Male staff asked me to stand while i’m slurping my soup and told me to give up my seat/ share my seat close to the big table just to make room for them. I’m glad the lady on the other table apologized Cause she knew it was a rude gesture. The Male server kept asking us to move our table several times from left to right while we are eating Just to make the other tables comfortable as if we are not as important. It’s wrong to be treated differently and to receive a service not as equal to the other tables. It feels painful to be racially discriminated by someone who has the same skin color as mine. (The Male Staff has asian features). The food we ordered was rushed as if we are asked to leave immediately. I work in the hospitality industry as well I am a chef in profession and I am understanding and considerate if the place is fully booked. But what happened was unacceptable. We believe that we are racially discriminated by the Male server. will guarantee not to return again. I expressed my dismay. All they said was to be understanding with their staff without acknowledging how we felt. Customers are not always right but should always be...

Update in response to owners comment:

I ordered via Uber Eats and the prices you are stating do not align with the prices I was charged last night. Here is my receipt. I understand there are delivery and service charges but this amount of food does not equal $53. Plus on uber eats it says the steamed dumplings come in a serving of 10 and I only got 4. I have included a screenshot as proof. This is the second time I ordered from you and have been disappointed both times. The first time I let go as a one off. I was genuinely keen to try your food again, especially after being recommended your place from friends. But alas I’m disappointed again and this response claiming my review to be fake is even more reason to post this review and never recommend your business to anyone. In a cost of living crisis, to treat ourselves to a rare takeaway meal at such a high cost for food received is a joke. I feel ripped off by your business twice now.

Ordered from here this evening. The meal pictured cost $61. The dumplings were advertised as 10 pieces. We got 4. The spring rolls were tiny and could’ve easily been bought from a supermarket they were that pathetic. If you’re keen to spend lots of money for a dinner for 2 and still be hungry, then this is the place for you. Otherwise I’d avoid this...

Jin's Place in Thirroul is a culinary gem that offers an authentic Japanese dining experience, highlighted by its exceptional customer service and delightful dishes. Among their standout offerings, the Karage chicken Bento box is perfectly seasoned and fried to a golden crisp, maintaining a juicy and tender interior. Each bite delivers a harmonious balance of flavors, with the subtle hint of garlic and ginger enhancing the overall taste. Accompanied by a fresh and vibrant salad, a portion of steamed rice, and a side of pickled vegetables, this Bento Box offers a well-rounded meal that satisfies both the palate and the appetite. What truly sets Jin's Place apart is their exceptional customer service. From the moment you step in, you are greeted with warm smiles and a friendly atmosphere. The staff is attentive, knowledgeable, and eager to accommodate any special requests or dietary preferences. Their genuine hospitality creates a welcoming environment that makes you feel valued and appreciated as a customer. Whether you're dining alone, with a partner, or in a group, the atmosphere at Jin's Place is conducive to an enjoyable and...