Restaurante Pizzeria Casanova - Italienische und vegane Spezialitäten — Restaurant in Vienna

FOOD: 3/5 AMBIANCE: 3/5 SERVICE: 2/5 - It would’ve been higher if it weren’t for the lady servicing us at the second half of our meal.

Upon arrival we (my fiancé and I) were greeted by an older gentleman. I ordered a Parma pizza and he ordered the Spaghetti Aglio, Olio e Peperoncino. Both were fresh and tasted amazing. The older gentleman visited our table twice and was very sweet and kind. Halfway through our dinner we noticed a middle aged blond lady visiting where we were sitting (the back) quite often. We asked for our food to go about 20min after she arrived. We waited because she was talking to another table for a while. She questioned us taking the spaghetti (there was about 1/3 left) but eventually took our food and packed it. She seemed annoyed because she was talking to the only table being serviced and I believe I happen to interrupt that. When we went to pay she became upset and a bit rude when we pulled out our cards. “You’re going to pay with cards? 🙄” (I had looked online and they accepted cards). We travel a lot so we have nearly all globally accepted cards: Visa, Mastercard, Amex, etc. She took my fiancé’s Apple Card and looked at the front and back and said she didn’t accept it. She didn’t notice the Mastercard logo on the back and talked to us with an attitude as if we were going to leave without paying. It might have been the first time she saw an Apple card. We should’ve just paid with tap, to be quite honest. I asked her if she accepted Visa. She said yes. We paid and left fast. It was a nice experience...

We had pizza. Was very good. The only 2 stars are for the waitress letting us sit down and bringing us menus ordering drinks and serving drinks. Once we asked to order dinner she told us that the kitchen is overwhelmed with takeout orders and can not make any food but Pizzas. Not even soups. So we ordered pizza although that was not our choice. She should have said that before taking our drink orders and serving them. That is just...

great place!! the service was extremely nice and friendly, and the food was very tasty and affordable!! we were there quite late and still had great food, service, and portion sizes that kept us full the whole evening and we had trouble managing to finish, even though we hadn’t eaten that much during the day. a restaurant i would wholeheartedly recommend...