Black Orchid Restaurant & Lounge — Restaurant in San Pedro Town

Drive to the South End of the island and you will find a little treasure of a restaurant with some of the very best service on the island. Air conditioned, quiet and very tasteful ambiance with lots of room for parking. They greeted us by name at the door and escorted us to our table where they gave us wonderful eucalyptus infused towels to wipe our hands with. We had margaritas, plural, which were excellent and the bartender Jordanie is nominated for bartender of the year on the island. The staff, Maritza (manager), Christina (our waitress) and Jasmin (who also came by to say hi and ensure we had everything) were some of the finest trained waitstaff you will find here. Kudos to the kitchen, Chef Marco and Chef Tyra and Jessie and Alex for our artistically presented and delicious dinners. We had the shrimp scampi and the blackened snapper and we enjoyed every bite. We even used some of the extra homemade bread they serve when you arrive to wipe the plate! And a huge plus is they offer cappucino and coffee and unlike several places we've been to, they served it precisely on time with our desserts. There were several desserts to chose from and we ordered the molten lava cake and added their homemade coconut icecream and also ordered carrot care which was served as a round piece with frosting on all sides which made it perfect. Had to bring half the desserts home as we were stuffed! We had a thoroughly enjoyable and delicious dinner there. Be sure and...

Waitress and service was unfortunately very bad.

We ended up having to ask for our bill before our mains came out because we were waiting for over 2 hours.

Upon arriving, we ordered wine and cocktails while took over 20 minutes to receive and then placed out appetizer order as well as mains. The appetizers took well over an hour to receive and in the meantime our server never came to check to see if we needed some more beverages.

After our appetizers arrived, we of-course asked for more drinks. The waitress then proceeded to tell us that they were out of one of the mains we ordered after placing the order well over an hour past.

Waiting and waiting, we then decided to just get our bill for what we have consumed and there were no apology for delays.

Overall I find this to be very poor quality of service and the staff to be rude and unqualified to be in the service industry.

Appetizers we’re good and I wish I could say the same for the mains but it was getting far to late to keep waiting around.

Not a great experience and I don’t recommend...

We dropped in one evening simply because we saw Carrot Cake on the menu and boy are we glad we did! Not only was the carrot cake really good, we were even more impressed with the truly amazing hospitality and kindness shown to us by Jor and Maritza. We noticed that an earlier online menu had a Rum Soaked Grouper though apparently the owner had replaced it at some point. Maritza and Jor asked us if we'd like to have them make it as the 'special' for the next day - wut?! We absolutely returned to try it, and WOW! Visiting with Jor and Maritza, eating at the Black Orchid and drinking the Key Lime and Coconut martinis was a highlight of our trip. Our only disappointment was that they are closed on Mon/Tues and we couldn't drop in for one last drink goodbye.

We will never forget this random, off the cuff visit - hope everyone else will stop in and say high from the Carrot Cake and Rum Grouper couple from Kansas...