Do NOT rent keg taps from this shady place. We live an hour away and got two for my sister's wedding, but one was broken. We didn't discover this until the day of, which resulted in a bunch of wasted beer. When I went to return them, the first thing the guy says was, "If I remember correctly, one was a replacement for the broken one" (partly because one had a much shorter hose, which apparently indicates it's broken). I assume his comments were a preemptive attempt to avoid paying us back the $40 deposit for each tap, and it also clearly shows broken taps are a common issue for them. When I assured him we paid for both, he responded with, "If it was me who sold you it, it did not leave this building in this condition. If it was one of two other people, it's quite possible." (Hint # 2 the broken taps get rented regularly...) After searching for and being unable to find the record of sale for 5-10 minutes, he begrudgingly gave me back the deposit money, but refused to refund the $15 rental fee for the broken tap, saying it was because he couldn't find the record of sale (their fault, not ours), and because we should have called for a replacement tap the day we found out it was broken (again, I explained we live an hour away, and it was the day of the wedding). I promised him a 1-star review in exchange for the shoddy customer service. So, here you go. Please do not respond with the typical, disingenuous "we're so sorry you had a bad experience, if there's anything we can do..." response. Too late dickwads.