I'm going to break my review down into three sections; Initial impression, service, and food

Initial impression upon arrival a was poor as the hostess was not friendly or accommodating and very condescending. We had 6:15 reservations and learning that there was construction between where we were staying and the the restaurant I called to see if we could bump our reservation back 15-30 minutes to account for the traffic we were going to face. The person I spoke to mentioned their two hour seating window policy and said that if we arrive by 6:45 we would still have our table until 8:15. That was fine and fair and I did mention that we'd try to be there as close to our res time and she was good (actually were able to make it there by 6:20). At the restaurant I checked in and mentioned my conversation. The hostess snippily said, well, that may have been the case when you called but that is not the case now, you have to wait until 6:45. I mentioned that it was explained to me that the table was ours from 6:15 - 8:15 and she wouldn't budge. We stayed and were seated promptly at 6:45.

Our experience once at our table improved. We were greeted by Mycah our server a very nice and polite young man who was friendly, helpful, prompt, and attentive during our time. He certainly made us feel welcomed at the Waterworks.

The food was also very good. We had a couple apps to start with which were the wings and the Burrata. Both were great picks. Entrees included a duck confit, the braised short ribs, and the pan roasted salmon. Each were delicious.

If I were to base a future visit on first impression I'd struggle to come back. Basing it on service and food I would definitely go back. I understand the spot restaurants are in these days with staffing which is why I called ahead to mention that we may be late. I don't feel that same respect was extended to me once we arrived only a few minutes after our original reservation time, and still within the two hour seating window as explained to me on the phone.