Booster Juice — Restaurant in Abbotsford

Monday @ 4:50PM 5/13/24. There was a tall blonde female employee who served and handed my girlfriend her smoothie with a large amount of spillage all over the lid (overflowing) and an excess amount completely dripping down the side of the cup. As my girlfriend is trying to clean up the mess the employee made eye contact with my girlfriend and continued to walk away. It feels silly writing this review as normally this wouldn’t be an issue, but the fact that it was served in that condition then after making eye contact for a customer to employee interaction, you could clearly tell that the customer care and customer service was not there. In other words you could tell she didn’t care or tried to avoid having to clean it herself. Either don’t serve overflowed smoothies or if you do at least try to wipe it down before you hand it to...

This was one of my poorest experience in Booster Juice. 1st, they had no free mask to provide. We were 8 individual customers coming from a camping trip and, 3 of us needed mask and they charged $1 for each which is ridiculous 14 months into the pandemic. 2nd, 2 staffs, and we had two mistakes within our 8 orders. 3rd, the only washroom working, was out of toilet paper and the washroom was not clean. 4th, I personally asked questions to see if there are more than one “kale or spinach” item on the menu and the staff confirmed, though while waiting, i could find 3 items that I had missed.

The line up was long and the Covid regulations were poorly managed. At one point there were 10 customers inside the store plus...

Today, we visited the Abbotsford branch, and I must express my disappointment with the service we received. After ordering two drinks, one for myself and one for our 6-year-old daughter, we encountered an unhelpful and rude response when we asked to replace a drink with an unpleasant flavor. The lack of assistance and poor customer service left us frustrated, especially considering the nearly $10 we spent on an undrinkable beverage. They both knew there is whey powder in that drink for the 6 yrs old and didn't even confirm with us that we were interested in it.

I strongly suggest that others save their money and visit a different branch where they will receive better treatment and...