Papa Johns Pizza — Restaurant in Abbotsford

Was in at the Abbotsford location last night around 6pm to pick up an order. I understand being busy and possibly being a bit behind, but when I wait over a half hour on an order that should have been ready for me to pick up at the time specified it is very frustrating. When I first showed up it took almost 10 min to even have someone greet me and ask me what I was there for. Then after saying I was there for a doordash order they did at least tell me they were a little behind and it would still be 20 min before that order was up. I then waited the 20 min and went back in. I then watched 5 other people enter the store and not once did the lady that got switched over from making pizza to working the tills even greet any one of the people that walked in and 2 of them walked in just after I went back into the store after waiting 20 min. By the time I got my stuff and went to leave they still had not been greeted and at that point had been standing there for at least 15 20 min waiting to order. I again understand being busy as all can be but this right here is by far that worst customer service I have ever seen. I would not recommend going to this place at all to order ever. Do it online or via phone. This is why I am leaving a 1 star because honestly customer service is supposed to be top priority and what I experienced and saw last night customer service seemed to be non existent. Hire better employees that actually have some experience with customer service. Till then I won't ever order...

I recently placed an order with Papa John's and was looking forward to enjoying my meal. The ordering process was smooth, and the food arrived on time. However, my experience with the delivery driver was less than pleasant.

When the delivery driver arrived, he was initially cordial. However, after I paid him the payment without a tip (unfortunately, I didn't have enough money at the time), his demeanor changed drastically. He became visibly unfriendly and seemed annoyed!

which made the entire interaction uncomfortable especially when I asked where my other things where with my order.

I understand that tipping is a common practice and is often appreciated by delivery drivers, but sometimes circumstances prevent us from doing so. It was disappointing to see such a negative reaction, especially since I’ve always had good experiences with Papa John's in the past.

I hope Papa John's can address this issue and ensure their delivery drivers maintain professionalism, regardless of whether they...

By far my favourite pizza place in all of Abbotsford, the pizza options availability here are incredibly tasty at a pretty average price range, with options for spinach and other special veggies and a wide range of meat to choose from you can't go wrong. My girlfriend and I have tried many of the other pizza places in town and none of the other ones seem to meet our picky pizza standards! The thin crust options are really great for those who don't want much crust, and if you don't mind some carbs then the normal crust is tasty and fluffy!But wait there's more!!! The deserts are also amazing, their cinnamon rolls are so soft and rich that you want to eat them all but have to stop yourself! And last but not least by any means, the staff. They are all very friendly and well behaved, the restaurant remains clean and organized and the owner is very friendly and pleasant to talk to while you wait for pizza. All in all 10/10 so far and can't...