Baking At Its Best — Restaurant in Ajax

I don’t usually leave reviews, but this experience felt too serious not to share. I bought a coconut cream pie around 9 AM to bring to a friend’s cottage. When we cut into it after dinner, we noticed something dark inside. After flipping the pie out of the tin, we found it was filled with black mold. We were about to serve it to four small kids — thankfully we checked it first.

The pie was dry, crumbling, and clearly old. Based on their recent posts, it seems likely it was made for Father’s Day — which would mean it had been sitting for nearly two weeks.

I messaged them privately on Instagram and was disappointed to get a response that blamed the AC. There was no real apology or accountability. This wasn’t a fresh pie that spoiled in a few hours — it was obviously expired when sold.

Food safety should be a priority in any business, especially one serving the public. I’ve since seen other posts where they’ve promised better quality checks, but clearly those aren’t being followed.

I’m sharing this not to be harsh, but because this could have made people very sick — and that’s...

A few years ago, I ordered a birthday cake from the Ajax location and my sister raved about it, saying it was one of the best chocolate cakes she'd ever had. This year, I decided to order my sister birthday cake from the Oshawa location, and it was a huge disappointment. The service was unprofessional from the start. The employee I spoke with didn't know the pricing and had to connect me with someone on the phone to discuss my order. I placed the order five days in advance, but the day before pickup, I received a text asking me to pick up the cake from the Ajax location, even though I had ordered it in Oshawa. I requested a 3 p.m. pickup, but was told that if I wanted to pick it up in Oshawa, I'd have to wait until 7 p.m., which I agreed to. On the day of pickup, I received a text saying that the person's husband was stuck in traffic, and I had to wait at the store until he arrived. The cake looked beautiful, but the taste was a letdown. It was dry and tasted stale. My sister and I were very disappointed and felt like we had wasted our money. I don't think I'll...

Unbelievable is the only word that comes to mind. I went the other day and the sign said “ daily special: buy a cinnamon bum and get a free coffee” we went it and got it but she didn’t grab a Cinnabon, where they were displayed, she grabbed one from a white box at the bottom of the display, we thought that was weird, but we just ignored it and she looks at us and says do you want it heated? We said yes and she put it into a microwave. We went to go sit down to eat it and it was so hard it broke the fork. It was literally ROCK HARD. We went up to complain and she blamed it on the microwave and tried to make excuses saying it was frozen but you could clearly see it was not frozen or even in a freezer she grabbed us a new one from where they were displayed did the same thing as before heated it in the microwave for 30 seconds. She didn’t even give us a new fork even after we showed her the other one broke. The one she gave was better and soft. We payed for the cinnamon bun and she purposely gave us an over day old one and on top of that the coffee was barely...