Fine Taste Hakka Chinese Restaurant — Restaurant in Ajax

If I could give this place a 0 rating, I would. I decided to try this restaurant for a lunch special as the place that I usually go to was closed that day. It was a mistake. The male staff working were all extremely indifferent and rude. They had people sitting and eating at tables but where you place your takeout order there is a large piece of plexiglass with a hole cut in the bottom of it and you are speaking to someone several feet away who is wearing a mask. You cannot hear clearly what they are trying to say and they are not pleasant to deal with. When you get your change, they just put a tray in front of you and walk away, not saying thank you. The food was not impressive, just warm, shrimp were small shrimp and the container was not closed properly when put in the bag resulting in a mess when it was taken out. From the comments that I have read, there is consistency with respect to their treatment of their customers and there are many who will not return (me being one of them) because of it. Restaurants these days cannot afford to lose customers and if the management was wise, they would educate their staff on how to treat customers properly or would replace them with people who will. I strongly recommend people to avoid this place and spend their hard-earned money somewhere else where they are treated properly and the food is of good quality. Hakka Passion in the Harwood Centre is excellent. The staff is always nice and grateful and I have never had a bad meal there. Unfortunately, it was closed that day or else I would have enjoyed a wonderful lunch special instead of going through such a bad experience as I did...

worst service! Would not recommend the food of this place to anyone!! Ordered takeout Bombay paneer and received chicken instead, which was absolutely careless of the staff. Mind you we are pure vegetarians and have never eaten non veg in our entire life. Two of our friends tasted the chicken today, this is totally careless and unacceptable behaviour. When we called the restaurant, they were blaming it on us asking us the colour of the food and whether we were really sure if it was chicken. They should be questioning their own irresponsible behaviour while packaging with orders. The mistake itself was a very unfortunate oversight, but the way it was handled was simply unacceptable. Instead of showing genuine concern and immediately resolving the situation, they seemed disinterested and indifferent, as if they couldn't be bothered to correct their mistake. The lack of empathy displayed by the staff left me feeling disrespected and invalidated as a customer. Definitely -1000/10 regarding the food and service and will never order from this place again! Totally ruined the mood! In light of this experience, I cannot in good conscience recommend this restaurant to any vegetarian or anyone with dietary restrictions. Their lack of attention to detail, apathetic customer service, and inability to rectify their mistakes demonstrate a complete disregard for their patrons' needs. I am utterly disappointed and I strongly advise against...

A friend recommended this restaurant to me a month ago, and since then we have returned about half dozen times. The waiters are nice, the restaurant is simple and clean. The focus is the freshness, taste and quality of food which I appreciate. Whether you dine in or take out there is no compromise to quality. Fresh fragrance like ginger, onion, garlic and chillies cooked to perfection. I have dined all over Canada and therefore felt compelled to leave a fair unsolicited quality review for this diamond in the rough.

I welcome you and your family to book a reservation and get the full experience Fine Taste Hakka Restaurant Ajax has to offer.

Side note? You can tell a restaurant is GOOD when they still take the time to chop fresh garbage, carrots and spring onion to serve in their food - if the spring rolls are tasty then you know you’re in for a delicious experience.

Pictured: Delicious vegetarian spring roll and Shrimp wonton soup, egg fried rice, spicy garlic shrimp (dry), Bombay chicken

Dec 2024 Update: this restaurant has a “conditional pass” by Toronto food health inspection agency, secondly they raised their prices in line with the GST holiday which feels greedy and defeats the purpose. ( which might actually encourage guests to dine out more- for example a small wonton soul now costs $8.34 and increase from $7.20 just 2...