McDonald's — Restaurant in Ajax

We visited this McDonald's as a family of four to dine in after shopping at Walmart. I have two kids ages 5 and 1. Immediately after walking in, we noticed that half the dine in area was closed off (the tables were clean) the other half of the dine in area tables were all dirty. We usually are able to pick up a high chair for our baby to sit and eat at other locations. We could not find any. Since the tables were all dirty we decided to get our food to go. Two people were working at the counter without having any communication with the customers. The biggest disappointment out of the whole visit was that they missed to include the drink for the happy meal and the amount of fries the person serving us gave. It was a super sized fries which was barely filled. The cashier/manager who was handling the money took almost 15-20 minutes to serve our whole order still managed to mess it up. You would think that it's more than enough time to get the order right. The way the employee filled the fries box could be reported to the health and safety department as her fingers were touching them. She should have either washed her hands, held the box properly or worn gloves. We have paid $4.89 (plus tax) for this super-sized fries for it to be barely filled. I have included a video for your reference. I would say it was a small fries fit in a super sized container. It was a very disappointing visit. I hope the corporate addresses these issues with the staff and so they can do better next time. We are regular visitors to this location as we shop at Walmart every week. Hope they do better in the future! I wrote to corporate about the whole incident no response. Almost two...

Remind me never to go back to this store. I went there, on September 27, 2021 at about 3:45 am, to buy McChicken meal. When I got there the sprinkler system was on and made ordering extremely difficult because water was coming into the vehicle from the sprinkler. However I struggled and made the order. I went around to the window to pay but before doing so sought to lodge my displeasure with the attendant. I was squarely ignored by both persons. I repeated my displeasure and all I was given was the cost of my meal, not even an acknowledgement yet they found it funny to laugh at the fact that the sprinkler system was on. When I received my meal the fries were cold ( no exaggeration here), very cold and soggy. I will state that this is not the first that I have received cold fries from this store. That was my last visit to this store and I would urge others who had similar experiences to speak out. As consumers we deserve...

Their service to customers is very poor it takes almost 15-20 minutes to prepare my order and the staff doesn’t care if there’s a lot of people waiting in front of the counter.And when they give the order just giving it and not saying anything.i could compare this store to other McDonald location most of those locations are really good when it comes to customer service.I went there today Jan 14,2024 @ 5:30-6pm.I hope the...