Dairy Queen Grill & Chill — Restaurant in Alberta

Recently went to Innisfail DQ and ordered a Flame thrower wrap meal and a #6 meal. The employee who served us on the intercom was cold in tone, but whatever right? Well as we waited in line we observed the employee at the window (unsure if she was the intercom employee) snatching coupons and the debit machine out of customers hands, and when she served us she was extremely rude and rushed with us. She gave me a flame thrower burger and a snack wrap, and almost forgot to give us our drinks because she was in too big a hurry. Been a regular customer for over 3 years and I'm VERY disappointed in this...

Was not busy AT ALL hence why this mistake is bugging me I understand if it was busy but me and boyfriend went and he asked for the crispy spicy chicken burger they had asked him if he wanted it crispy or grilled and he said crispy so now saying it twice that he had wanted it crispy and we had still gotten a grilled one yes it’s a simple mistake but still very frustrating after not eating all day and working a 9 hour day we don’t even live in innisfail to go back and get a new one and the lady’s eyes at the window looked very red and glazed I don’t know if that had something to do...

Very bright and clean inside with lots of seating. A busy place for 9pm on a Sunday. Well lit parking lot and drive thru lane doesn't impede others from entering parking lot. Many cakes to choose from (standard ones and special decoration ones - oce cream cone cut in half cake was my fav). Easy to read menu but it disappeared every so often as they tend to do on the screens now a days. New items all the time to try. Lots of staff but they seemed disorganized - although they did get our ice cream to us in a very quick time. Very friendly staff who greeted us...