The overall concept is good- but implemented poorly. My husband and I waited in line for about 25 minutes while the cashier served 10 people in front of us. We ordered a hamburger and onion rings, and a caramel or butterscotch sundae and a fountain soda. The cashier charged us for a milkshake instead of a sundae (which we didn't realize until i was given a milkshake instead of the sundae)- not a big deal but the milkshake costs more than the sundae and no refund was given or even offered to be given. fine. the cashier forgot to give us the cup for the fountain soda when we placed the order, so when our food was ready (after waiting another 15 minutes) and he didn't give us the drink cup i had to go back and get it. (each time i went to the counter i had to cut through a line of about 20 people waiting to place their order). the food was average/good. large portion of onion rings shared by my husband and i was more than enough. When i emptied the box of onion rings after we had eaten all but three i noticed a short dark hair on the last onion ring. The staff were the most unmotivated bunch of employees i have seen in a long while... most looked bored- although i don't know why- they had plenty of orders to fill. If the staff moved any slower i think a snail would beat them in a race. Enough to make me never want to be subjected to...
Read moreWhile this establishment is typically known for serving delicious items across their menu, my recent visit left much to be desired. Unfortunately, tonight's experience was rather disappointing, particularly due to the quality of the onion rings I ordered. Upon receiving my order, I found that most of the onion rings were either missing the onion filling entirely or consisted of burnt, crusty pieces with little substance inside. The lack of proper filling and the overcooked texture was certainly a letdown.
Moreover, the prices of the food at this establishment would lead one to expect a certain level of quality and attention to detail. It was evident that perhaps the oil used for frying needed to be changed more frequently, as not only were my onion rings subpar, but my friend's fries also suffered from a similar fate. The fries had a distinct burnt and old taste, indicating that the oil quality may have been compromised.
To make matters worse, we had already left the vicinity and were back on the highway when we made these disappointing discoveries. It was disheartening to realize the lack of attention to detail and consistency in the food quality, especially given the reputation this place usually upholds. Hopefully, this was just an off night, and steps will be taken to ensure that such lapses in quality do not occur...
Read morePeters’ Drive-In (Red Deer)
Tried this place when it first opened years ago. The original, of course, was in Calgary, and now there’s one in Edmonton too. I’m not sure where else they’ve expanded in Western Canada, but growing up, everyone knew the Calgary one was the spot. Road trips for sports back then always seemed to include a team bus stopping there—bags of fries everywhere.
Stopped into the Red Deer location today, probably only my second visit since it opened. Just went simple—shake and a burger. Needed something in me. The burger was just OK: one and a half patties, minimal toppings, and only afterward did I notice the sign saying you could add tomato, lettuce, and a few extras by request. Would’ve been nice if they promoted that a bit better. Price was fair for what I got. The bun was thicker than usual, and the patties tasted almost like something reheated from frozen—nothing special.
The shake, on the other hand, was really good. Great’ quality there, but this is a burger place. Overall pricing is reasonable. Will I come back and try a burger fully loaded? Not sure. Literally right there in Gasoline Alley, if you’re coming from the north, you’ve got half a dozen burger options before even hitting town—plus a few more on...
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