Pizza Hut — Restaurant in Alberta

If this wasn’t the only Pizza Hut in town I would definitely order somewhere else. Our order is constantly messed up and I even tried contacting Pizza Hut directly and have no resolution. Even when we order all separate meals everyone’s sides are all mixed up. It’s like just put whatever in whatever box and they can sort it out, however, the last time I ordered my parents left with mine and my kids sides and we got theirs. They do not care and even if you go into the store tge atmosphere is like your just an inconvenience. Like I said if this wasn’t the only Pizza Hut in town I wouldn’t order here. It’s pretty much every order to every Second order there is something wrong. We also don’t order often but have been living here for 3 years now. For three years I have had nothing but problems with...

I don't normally write reviews but have had so many bad experiences with this restraunt. The last few times I have called they never answered their phone so this time my husband called and a young girl answered it. Well I have had to deal with her a few times now and she gets out orders wrong all the time. All you hear from her is "of course" after every sent nice. If you understood then why did I have to repeat myself a few times? The delivery guy had to call us for our address which I spelled out for the girl 3 times. Think I will stick to the other pizza stores from now on. Guess we will see if my order is right...

Ordered on line so my order would not get messed up in translation. Even decided to take a screenshot shot because I had a Sneaking suspicion it was going to get messed up and low and behold it came Complete messed up 🤦‍♂️

I would like to add to this review

The staff understood my frustration on the phone and un announced to me sent the missing pizza plus a free dessert. I originally made this review 1 star with a complaint, but I’m changing it to a 5 star and a shout out to the staff at Black Diamond Pizza Hut.

Thank...