My boyfriend and I were very excited to eat here to end off our first trip to Waterton after a long day of hiking and exploring. The restaurant was very nice and cozy, and our waitress was absolutely lovely and personable, however it was an extremely disappointing experience. We waited over an hour for our food, if the restaurant was hustling and bustling it would be more understandable but it wasn’t. We were about to walk out after waiting so long and ready to just take our loss and call it a night with some pizza. I ordered the summer berry salad which was nice and refreshing but it was nothing special, a salad I could order anywhere and taste the same. My boyfriend had the “kenow” chicken, which was warm at best, bone dry, and the sauce with vegetables was tasteless. He says it was the worst meal he’s ever had at a restaurant in his life. We also tried the haskap berry and honey cheesecake which I enjoyed because I love haskap berries. We read on the menu the hotel was named the prince of whales in hopes of the then Prince Edward to visit, which he never did (wish we could say the same), which was a good thing as he probably would’ve hated it too. I’ve read the afternoon tea is good, overall I would not recommend this place. Not worth the price, not worth the wait, and not worth the time. Just go somewhere else, everywhere else we’ve tried in town was great. In the end we did pickup a delicious pizza from pizza of waterton and would highly recommend going...
Read moreWent for High Tea with friends while visiting Glacier National Park. We made a day trip to Waterton to visit the lodge and decided to book tea. The lodge is beautiful and the views from the restaurant are phenomenal. If you’re a party of 4 or more most of the tables are right next to the windows, if you’re a group of 5 or more seating could be on the other half of the dining room but they’re good at letting you know this at the time of booking. Our service was overseen by Sean. He educated us on the teas, the menu and the overall process. He was assisted by others throughout the experience and it was clear that they really focus on making it as seamless of an event as possible. We had piping hot water being refreshed constantly. It really seemed effortless for the team. Now it’s a preset food menu of scones, biscuits (cookies for fellow Americans), pastries and finger sandwiches. And while it may look like just nibbles you will walk away fairly full!!! As for the tea, it was an educational presentation for me. Sean walked us through the offerings and even made some suggestions for positive pairings. They’ll all source from Jolene’s Teas in Banff, Canada. I tried the chia (excellent! Would keep that stocked at home constantly), the creamy earl grey, a strawberry green tea and the maple black tea. My favorites were the Chia tea, Chicken curry sandwiches, and the pistachio white chocolate biscotti! It was all wonderful and I really recommend booking the...
Read moreHusband and I had a very good dinner here. Probably one of the best of our two week trip. My complaints are mostly related to the atmosphere. The restaurant smelled much more musty than the rest of the (admittedly very old) hotel. Floor was very dirty with what looked like several days worth of food accumulation. And the tables/chairs could be rearranged so that everyone gets some of that gorgeous view out the picture windows.
Service was attentive and kind but sort of chaotic with multiple servers stopping by our table to do random things. I got the impression that they were told service wasn't attentive enough and were trying to over compensate.
Food was just very good. Good mix of more creative food combos and some standard staples, too. It was a little weird they cut my husband's steak but he said it tasted very good and wasn't dry. As a vegetarian, I appreciated the creative/different take on a veggie risotto. Dessert was amazing. The Caesar dressing on my husband's kale salad was great.
Our meal came out quickly but we did have an early dinner. Price was actually on the cheaper side for fine dining in a park. Amazing views. Would...
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