Sandtraps @ The Canmore Golf & Curling Club — Restaurant in Alberta

Most likely, many of the issues we experienced was due to the fact we arrived the hour before they closed. We understood our position as “those kinds of customers”, but we had a great first impression thanks to the homey atmosphere of the restaurant and the kindness of the server. She was even honest about the tomato soup not being as good as it should be. However, after ordering the experience went south.

Our server would serve other tables without looking at us even though we were trying to get her attention to order quickly 30 minutes before closing. We waited for about 5 minutes to order, but then we were told 5 minutes later that a special two of my friends were sharing wasn’t available. However, the server unfortunately assumed that my two friends would still share their new order, and we were upset for our friend because the server either ignored her or was tunnel visioning on closing duties. The food arrived around 5 minutes after they closed, and we asked for the bill and to pay to help speed the process of us leaving. However, before one of my friends could pay, the server disappeared and probably left, so we had to ask someone else to let my friend pay.

That was the service experience, but some of the food items my friends ordered were good such as the tortellini. However, my french onion soup (pictured) just wasn’t to my liking and my friend’s chicken burger was dry sadly. I don’t think I’ll come back during another visit to Canmore, but if I do, I hope I’ll be proven that coming in during the last hour was the cause behind...

Really bad overall experience.

Food was 2/5. Greasiest food I've had in a decade. The fish and chips were barely edible, half the mussels we were served were closed, kids meals sub par. Fries were good though.

Service 2/5. Server kept forgetting one thing each trip. Not the end of the world. But I swear I saw and heard her talking about her tables to herself multiple times when she would walk away from them. God knows what she said about us that barely touched our food and complained about 11 of the 25 mussels being closed. She told us she had our bill ready well before we were done eating, as if to tell us we should leave. And when we did want to leave, took a long time to bring our bill.

All in all, nothing extreme. Just an overall bad experience from top to bottom. Other than the patio few being nice by the...

A little disappointed, I called a few days ago to book the thanks giving dinner was told they were full up (Sunday) but plenty of room today ( Monday ) and to call back Monday... I was insisting to make a reservation / pre book my take out order so I could be counted towards the preparation needed and was told told no it will be fine call back tomorrow. Anyways called first thing today just to be told they are full up for the day for dine in and take out. I'm not sure why the add said to call and place an order just to be told essentially no call day off.... Which lead to this

Food here is absolutely amazing and service is great hence why I will never rate this place less then 5/5 and highly recommend to any one from or visiting Canmore. Just feeling a little...