Chavo Crepes — Restaurant in Barrie

This used to be our absolutely favorite restaurant. We recommended it to everyone we know. However, our last 2 visits have been awful. Our Server took at least 10 minutes to bring us water after us asking him 3 times and our last visit, we ordered our usual and we found what we thought was a hair in our crepe. We showed our Server and asked that he deduct the cost of that meal from our bill, as my Daughter no longer wanted anything to eat. When we told our Server that we found a hair, he actually inspected it making us feel uncomfortable and like we were being dishonest. By then, I had lost my patience and appetite so I opted not to eat the very expensive crepe that I had ordered but decided to pay for it even though I had only had 2 bites of it. When I went to ask for the Manager/Owner, the guy who was cooking said he was the Owner and that it was "not" a hair because he inspected it too. My Daughter then asked what kind of sponges they use to clean their dishes and it was one of those green ones. We then realized it was part of the sponge that was in her crepe and not a hair. Nonetheless, the Owner was very defensive and did not offer to waive the bill, or really even apologize, which was very upsetting.

I've worked in the F/B business on and off for the past 35 years and never, have I ever, been so disrespectful and unhelpful towards a customer who had a complaint about their meal. It is standard protocol to apologize and offer another meal or waive the bill to keep the customer happy.

We are so disappointed by the outcome, that we will NEVER EVER go to this restaurant or recommend it to anyone...

Chavo serves excellent crepes. They have a great variety of innovative crepes. They range from turkey, bacon, and avocado crepe, to plain and simple lemon dessert crepe. The distinction between Chavo and most other restaurants is that, not only is Chavo unique for their style of food, but they use fresh ingredients. The turkey, is real turkey like the kind you would have at thanksgiving. The bacon is real bacon, not the cheap microwaved crap, and the soup, salads and sauces they use are all house made. All of their crepes are delicious, and the atmosphere is very contemporary, upscale and clean. When I go to Chavo I feel like I'm fine dining in Toronto, because the quality of the food is so high. The service is okay, I saw someone post about how the bill took forever, and being a regular, I would have to agree that they have to work on that. The bill is the only thing that takes a long time, I think its because they dont want to interrupt your meal or whatever. But the staff are very friendly, its just a little awkward, both the layout of the restaurant, and the staff. Also, the food is expensive, be prepared to spend around $25 to $30 if you are really hungry. Otherwise, its a nice snack. Overall, Chavo is really great. Great food and good service, its a good place to go on a date (I would assume T.T) or even just for a casual lunch. Its a great and healthy break from the usual garbage such as BBQ or fast food, which is all to common in the city.

By the way, best freaking coffee...

I used to absolutely love this place but I don’t know what is happening there recently. After my most recent visit I felt compelled to write this review. I ordered a fruit smoothie that not only tasted like milk but had a black chunk in it. When I brought this to their attention, my server said “it wasn’t in there when I served it to you”. We also ordered an ice tea which I asked the brand of and was lied to. Then when our food arrived there was black pieces from the grill although it. I had to go to the counter to ask for to go boxes and I stood there for 5minutes while the one person just stared at the phone and the other ignored me, despite the fact I said excuse me. Finally the cook came over and asked if I needed anything. I also asked for the bill at this time. He brought the machine over to the table and then stood over me watching how much I was putting for the tip. The whole experience was uncomfortable and I won’t be back...