Our first visit using a coupon, gave a free breakfast with the purchase of 2 drinks, and one full breakfast. Arrived just before the breakfast rush - Sunday. Told greeter (friendly) we were first time and preferred booth. Not available as reservation was pending. We accepted a semi booth. Waiter was fine, friendly and stayed on top of our order and needs. At about 25 minutes from ordering, he informed us that food would be late, we said acceptable providing it is hot. Minutes later he arrived with our plates. Pancakes were warm but the refrigerated syrup made them cold. My wife asked for butter as none came with the pancakes. Butter arrived minutes later and was also refrigerated. Hence the butter was unable to melt, my wife requested they microwave her pancakes which softened the butter. Our pancakes were the driest we have ever tasted. Not enjoyable. The breakfast was now warm, not great as the egg was runny rather than over firm, the sausage was fine, but the home fries were absolutely under cooked and mushy, warm but no crispness. My advise, get more staff, and push through your orders in a timely fashion. Do not allow reservations when high activity means you can be easily overloaded and about to disappoint many customers. Train the cooks to serve when fully cooked, light pancakes and have a server to push out plates as soon as they are ready. Surroundings were very nice, roomy, warm and clean. Too bad the food...
Read moreI have never ever been treated so badly at a restaurant in my life. My husband had made reservations for my birthday for six. We arrived early. They seemed very overwhelmed and unable to cope with the amount of people there which really wasn't that bad. Not one person came to address us as we stood for over 5 minutes. Finally when someone came up to the front I mentioned that we had reservations. Her reply was we'll have to wait as they are very busy. OK fine but the group of four in front of us blatantly said they were there first but didn't have reservations. Unbelievable but true. OK fine. So we continue to wait. After another 10 minutes a female from the back whom looked like a chef asked if we had been helped. We said no we hadn't and I said again we had reservations. Then the group in front of us repeated they were there first but had no reservations so this chef said she would clean up some tables for us. The weird thing was there already was free tables. So a few minutes after that a waitress came and took the group of four who had no reservations to a table. Wow! Really!? My husband who is pretty laid back said that's it where outta here. We will never ever be back and my family will never go there either. We had a fantastic dinner at MOM'S restaurant instead. This was our first and last visit. First...
Read moreWent here with my girlfriend for dinner. We were the only ones in there (4:30 pm on a Sunday) service was prompt and the food came out quickly but take that with a grain of salt. Waitress was friendly and attentive, made sure our needs were taken care of. We ordered the deep fried pickles to start , they were piping hot , crispy and the oil was clean. She ordered the chicken Alfredo dish and I the Schnitzel Cubano. I had a few bites of hers and it was fantastic , rich , generous sauce , pasta was cooked nicely. My sandwich was just ok flavour wise , bread was nicely toasted and buttered and I think it’s just personal preference but I would order something else when I come back. We split the deep fried cheese cake which came with generous amounts of whipped cream and home made strawberry jam. It was delicious but very hard and messy to eat. Overall I’d rate it a 4.5 out of 5 , would recommend for an ok priced night out. A side note , I drank a Stella which was offered in Stella glass but they do not have it on tap so you’re buying a bottle which doesn’t quite make it to the fill line on the Stella glass. No issue with me but just thought I’d mention it if people take their beer...
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