Edit Better service. Though the menu has drastically changed and is difficult to read what is in all the new menu items.
The gentleman serving me kept insisting that I asked for chicken. Forgot to make all four subs at first. Asked for four meals, charged me incorrectly. Over charged for drinks, as it wasn't explained what came with the children's meals. Had to ask three times about the cookies that came with the meals, and still didn't receive the right amount.
It was a bit of a mess from the start. His coworker jumped in to assist and then with a bit of snark in her voice said she'd "just give me the cookies". I just wanted my order....and to happily pay for what I ordered.
What I found really disappointing was the lack of vegetables on all four subs. My 12" has three pickles as an example. I'm not sure if they're trying to save a buck. But as a customer, I'm noticing a big difference in the quality of food, service and quantity.
Rather disappointing, I've been coming to this Subway for about 12 years now. Not sure if...
Read moreI'm giving it a generous 2 star because the store is clean, and SOMETIMES the service is decent.
But if there's a couple people in line it takes almost the same time as ordering from a resturaunt.
I ordered my food through the app thinking it would be ready on time, and proceeded to wait about an hour for 2 subs. There were 2 other people waiting over an hour for an order online that said it was done 30 min before but wasn't even started.
The worker seemed to be making the subs at such a slow pace. He proceeded to serve 100$ worth of subs and 2 families before he even STARTED on any mobile orders.
Not even sure how long the other waited before they got served. If I knew he was going to take that long I would've gotten a refund and driven across town to get a sub sooner.
He also called the complete wrong name for the order. It was nothing remotely close to the name on the order adding to...
Read more2:33 pm 2 associates working the gentleman was very courteous but the lady working wis ignorant did not listen to my order when she messed up my sub by not listening and putting a completely different sub then decided instead of just making a new one she would then just pick the toppings off like the vinaigrette dressing would not have already seeped through while she decided then to agrue with me about my sub saying she already did this when clearly I was watching her it got to the point where I didn't even want to see her face and just wanted to deal with the gentleman subway please take not of this disrespectful customer service this will be the last time I visit this location even though it's 4 minutes from my house I'll take my business elsewhere , I wish I could have just dealt with the gentleman as I would have given 5 star no way am I disrespectful to culture or woman either this...
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