Baskin-Robbins — Restaurant in Brampton

One of the worst Baskin Robbins ever. They’re bloody cheap. I was taking out a sundae and since they’re the only one opened after 10 pm, I had to drive from far away for this location. I asked them if they can put hot fudge in a separate container so it doesn’t melt the ice cream once I’m home. They said no! When I asked the reason, it is because an extra cup is 30 cents more. Like really, I’m spending 11 dollars on this thing, you want to argue me over 30 cents. Also their scoop size is very tiny. They should check out what other BR is doing.

The people working here at 10.30 pm on Wednesday 10 April have no customer service skills. The owner definitely is paying 3 people working there to just chill and chat and create issues to regular customers. I’ll never return to...

To begin with, baskin robin was never about poor service. This is the first store where the service and customer handling is in such poor measures. I m a frequent buyer of baskin robin. But, never have I ever been told about the technicalities of the order. ( container is 25 ounces, spoons are not complimentary for each order).

All other stores employee leave no stone unturned when it comes to handing out treats.

The guy who we met today evening in the store needs to learn under which brand he is working. The owner of this store needs to make sure that employees at this store provide customers with a happy experience.

Hope to see some positive...

For almost a decade my family has been having this Baskin Robbins make us ice cream cakes for our birthday celebrations. Every single time the cake is delicious and we fight over the last little bit. We have had no complaints and at this point we just pick the size and flavour of ice cream (ask for no cake, only ice cream) and we give the decorator free will to decorate with whatever they feel looks best. They have never disappointed us. Make sure to order the cake a couple days in advance. The workers are great and I hope that it stays the same owners/workers for many...