Harvey's — Restaurant in Brampton

The girl working at the cash counter was not only incredibly kind andhas lots of patience, but she also went above and beyond to make our experience of ordering at Harvys truly delightful. From the moment we approached the counter, she greeted us with a warm smile and genuine enthusiasm, instantly putting us at ease.

Despite the long line of customers waiting to place their orders, she remained calm and composed, efficiently attending to each person with unwavering patience. She took the time to listen attentively to each customer's specific requests and preferences, ensuring that their orders were prepared exactly to their liking.

What truly set her apart was her willingness to go the extra mile to accommodate special requests or dietary restrictions. When a customer in front of us mentioned their gluten intolerance, she immediately offered alternative options and even took the time to explain the ingredients in various menu items to help them make an informed decision. Her knowledge and understanding of the menu was impressive, and she effortlessly guided customers through the ordering process, making sure they felt comfortable and satisfied with their choices.

Not only did she excel in customer service, but she also displayed exceptional multitasking skills. Despite the constant stream of customers, she managed to maintain a cheerful demeanor and efficiently handle cash transactions, ensuring that everyone received their correct change promptly.

Her kindness extended beyond just taking orders. She engaged in friendly conversation with each customer, making them feel valued and appreciated. She genuinely cared about their experience and took the time to address any concerns or questions they had, further enhancing the overall dining experience.

By the time it was our turn to order, we were already impressed by her exceptional service. She greeted us with the same warmth and attentiveness, making us feel like valued guests. She patiently answered our questions about the menu, offering recommendations based on our preferences. Her genuine enthusiasm for the food and the restaurant was contagious, and it made us even more excited to try the dishes.

Thanks to her exceptional service, our experience of ordering at Harvys was truly delightful. Her kindness, patience, and attention to detail made us feel like valued customers, and we left the cash counter with a smile on our faces. Her exceptional service was a testament to the dedication and professionalism of the staff at Harvys, and it left a lasting impression on us. We will definitely be returning to Harvys, not only for the delicious food but also for the exceptional customer service provided by the girl at the...

A Culinary Haven with Exceptional Service: Harvey's at Trinity Common Mall Trinity Common Mall lies a culinary gem that never fails to captivate our taste buds and exceed expectations – Harvey's. Renowned for its delectable offerings, impeccable cleanliness, and outstanding customer service. From the moment we step foot into Harvey's, the warm and inviting ambiance sets the stage for an unforgettable dining experience. The vibrant atmosphere, coupled with the welcoming smiles of the staff, instantly puts patrons at ease, whether you're a regular visitor or a first-time guest, you're greeted with the same level of enthusiasm and hospitality, a testament to Harvey's staff unwavering commitment to customer satisfaction. But it's not just the exceptional service that sets Harvey's apart – it's the unparalleled quality of their food. freshest ingredients. From their signature flame-grilled burgers to their mouthwatering sides and salads, every item we tried from the menu bursts with flavor and creativity. Whether you're craving a classic Angus burger or looking to customize themeal with an array of toppings pluse the lill doughnuts. What truly sets this Harvey's location apart, however, is their unwavering dedication to cleanliness and hygiene. The immaculate kitchen and dining areas are a testament to their commitment to maintaining the highest standards. The staff are not only friendly and attentive but also knowledgeable about the menu, always on hand to offer recommendations or accommodate special requests. Whether you're dining in or grabbing a meal on the go, you can expect prompt and courteous service that leaves a lasting impression. In conclusion, Harvey's at Trinity Common Mall is more than just a place to grab a bite – it's an experience to be savored and cherished. With its exceptional service, mouthwatering food, and unwavering commitment to cleanliness. Keep up the good work! We will be back for...

Terrible experience today. ( September 12th 2020 around 6pm) I ordered a Jr. burger with a poutine and when the worker was about to hand me my food she asked if I wanted ketchup for the fries, I told her I didn't order fries and that I ordered a poutine. She got annoyed with me and rolled her eyes when I told her that because she realized another customer took my food by mistake.

Moments later, the customer who took my food by mistake came back to return it. The same worker took back the food and wanted to give it to me instead of making me a new one, which is concerning because the other customer left the restaurant, got in their car, opened the bag and most likely ate some of it to realize that she got the wrong order. Not to mention, this is an extreme hazard in the current times of COVID-19.

I refused to take back the food and asked for a new one to be made. Once again, the worker got annoyed with me because of my request.

It is unacceptable that an order which was taken out and eaten by someone else would have been given to me had I not requested otherwise. Also, when I received my new meal...