A&W Canada — Restaurant in Brantford

Extremely Rude Service at A&W in Lynden Mall (October 19, 2024 at 4 PM)

I visited A&W at Lynden Mall today at 4 PM, and the service I received from the front desk cashier was absolutely unacceptable! The cashier was extremely rude and clearly doesn’t know how to speak to customers. Her attitude was disrespectful and completely unprofessional. This kind of behavior is NOT what customers should experience when grabbing a meal.

She needs to be replaced immediately!

I urge the management to take this complaint seriously and address the issue. Customer service is key, and this employee is tarnishing the reputation of A&W with her bad attitude. Take action before more customers walk...

Super rude girls work at this location. I went and asked if they have spicy peri peri sandwich. They were super rude and i asked if they can make one without peri peri sause. There reply was super rude and i would say never ever go to them. It was also not busy. So management please train your employees for customer service. Time near 3.15 pm Date 8 feb 2025 Day saturday. Old lady at front is undoubtedly always rude. And then the lady who was rude to me was from kitchen. She was SUPER RUDE. Please train your staff to great every customer or they can learn some manners from employees who work at king...

Unacceptable Service and Discriminatory Behavior at A&W in Lynden Mall

My recent visit to A&W in Lynden Mall was highly disappointing. The front counter staff, especially the cashier, was rude, frustrated, and seemed angry with every customer. It was clear she had no interest in her job and was hostile in her interactions.

Worse still, her behavior had undertones of discrimination, making the experience even more upsetting. This type of attitude is unacceptable in customer service, and she should be replaced immediately.

A&W must address this issue to prevent more customers from being...